Tax Refunds What is the current IRS status on processing returns? Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxBlogTeam Published Jan 30, 2013 - [Updated Apr 4, 2019] 1 min read Last updated 2/15 Congratulations on finishing your taxes! We know how important your tax refund is to you. Good news, the IRS started processing tax returns on January 30th. Returns will be processed in the order they were submitted and as soon as your tax return is accepted, we will notify you by email. This notification could take up to 48 hours. The IRS estimates that you should receive your tax refund within 21 days of your return being accepted. The IRS issued more than 9 out of 10 refunds in less than 21 days last year and expects the same results this year. Once your tax return has been accepted by the IRS, you can track the status of your refund by logging into your MyTurboTax account or checking the IRS Where’s My Refund Tool. IRS Update: The IRS announced today that they are experiencing high traffic on their Where’s My Refund Tool. As a result, there may be limited availability during busier periods. The IRS has asked the entire tax industry to remind customers to only check Where’s My Refund once a day. IRS systems are only updated once a day, usually overnight. Previous Post Don’t Miss Out on the Earned Income Tax Credit Next Post Life Events Series: How Your New Job May Save You… Written by TurboTaxBlogTeam More from TurboTaxBlogTeam 1,796 responses to “What is the current IRS status on processing returns?” « Older Comments Newer Comments » Just wanted to let everyone know that my daughter filed with an 8863 – but not until the afternoon of the 14th. Her money was in her account this afternoon and her dd date was for 2/25/13. Mine is still in the “received” mode on the IRS – WMR site. Reply I would just call the IRS at this point Cynthia. I know a lot of us don’t have the time to be on hold for upwards of 20 mins but you are not going to get an answer here. I called and told them what was going on. I filed with TT and it was accepted by the IRS on the 26th of Jan. Due to the issue with 8863 it was not accepted until February 14th. The WMR site is not providing updated information and the TT where’s my refund app is still giving the old estimated refund date. Wham Bamm thank you maam they went into the system and found my dd date 2/27. 20 mins of hold time for a 2 minute conversation,it was worth it because I got what I wanted. Reply I’ve been waiting since feb 2 and on my 22nd day and still pending this is a joke Sent from my iPhone Dee – I called. I am still processing. She did look up my account and there are no apparent issues – just that I do not have a DD date yet. Thanks for the advice – Ill just keep waiting – patience is apparently what I need – it has just become so frustrating. Hi I did my taxes EFile on 2/21/13 I got accepted 2/22/13, It 1st was showing me the bar now its showing me a messsage saying my taxes are still being processed, When I call it says the same thing still being processed will be giving a date when available. Reply It gave me 1 date of 3/1/13 as my earliest date & then it gave me 3/15/13 as my latest date, Said I shall receive my funds direct deposit within 21 days… Okay, so I was one of the early filers who filed on Jan. 14 with Form-8863 and got accepted on Jan. 24. After calling the IRS several times this week and hearing different things from different agents, the last agent I spoke to yesterday let me know that my refund had been approved and the direct deposit date was Feb. 27. I had been told by previous agents that my return got accepted on the 20th of February, then the 19th of February. Finally, the last agent I spoke to on Feb. 22 at the end of the day told me that my return had been accepted on Jan. 24, but did not go through for processing until Feb. 14 due to Form-8863 and my direct deposit date is Feb. 27. Also, the agent let me know that he will inform his manager that “Where’s my Refund” had not given me the updated information. Today, “Where’s my Refund” also states that my direct deposit date is Feb. 27. It almost seems as if you have to call the IRS to get your return moving! The number I kept calling was 1-800-829-0582 ext. 462. I will definitely let you guys know if and when I actually see my refund in my account so that you can also have a good idea about when you can expect your own refund. It has been a stressful month and I thank everyone who was considerate enough to share their information with the rest us us! Good luck to everyone who have yet to get a direct deposit date, I am sure it is coming soon! Reply Working Class – thank you so much. I am in the same boat. Filed 1/26/13 with 8863. Got accepted the 14th and the WMR site still only says “received”. I will call the number you gave and really hope that I also hear that I have a DD date. I really appreciate your info. I filed my daughters ON the 14th and she already has her money – she had 8863 as well. Reply Hi Cinthia, what is that 88135? form you guys are talking about ? I filed 1040, simple form I guess, on 02/18 accepted….no change on status bar as today… Ok, so after being on hold for just a little over 10 minutes I have an IRS agent researching my account. I gotta say my heart is beating so hard I almost feel as if I am wating for for the grim reaper to come and take me away. Ok, so now I have talked to live person I don’t know any more than I did before I called. Blah blah blah 21 days to process. If any one else wants to call and see if they get any more info than I did I recommend the 800-829-0582 ext 462 number. Good luck to all! Reply Ok, so after being on hold for just a little over 10 minutes I have an IRS agent researching my account. I gotta say my heart is beating so hard I almost feel as if I am wating for for the grim reaper to come and take me away. Ok, so now I have talked to live person I don’t know any more than I did before I called. Blah blah blah 21 days to process. If any one else wants to call and see if they get any more info than I did I recommend the 800-829-0582 ext 462 number. Good luck to all! Reply Cdawn – I called too – same thing. No dd as of yet but she did look up my account to tell me this. She was very helpful – I just do not have a date yet – so you are not alone. Hopefully by the end of the week – ours will have dates. What is the new “refund approved? In the past, I have always efiled one day, was accepted later that day, and if it was a business day, processed the next business day or two and that was it. Are they going into everyones returns and verifying every line on the w-2s or something before they ‘approve or deny’ a refund somehow? I notice this is the first year they are doing that and was wondering, because it is sure not as fast as years prior. What is new with the ‘approval’, are returns being audited as they process them or something? Is this a fancy word for ‘processing them’ etc? Reply We e-filed February 18th and we are still pending. The bad news is that the college financial aid departments need completed returns by March 1st. I need to amend the return to reflect the correct number of dependents TT did not allow me to make those changes in the original. I can not wait the two weeks or so many have waited to go from pending to accepted. Can we re-do manually outside of TT while this is pending? Reply Hi College Dad, You should not amend your original tax return while it is in pending status. You should not amend it unless it is accepted by the IRS or rejected. If accepted you can amend the original. If it is rejected you can go in and fix the tax return and resubmit it. A manually prepared tax return would have to be mailed in and could take 4 – 6 weeks to process. You also would not be able to resubmit a redone tax return through efile, because the IRS would show duplicate social security numbers have been filed. Hopefully you will receive IRS approval soon so you can amend your tax return. Thank you, Lisa Greene-Lewis Reply Lisa – I would like you to know that I spoke with an IRS agent this morning. He stated that ALL returns filed before the 14th of FEB. including those coming from turbo tax that contained an 8863 – were rejected and had to process thru the error and resolution dept. he also stated that my return was not accepted until the 15th of Feb while TT told me 7am on the 14th. Thus the delays for people that filed electronically before the 14th – what bothers me is that you had to have been informed of this. It would have saved all of us alot of time and stress if you had explained the delay. Nobody, including TT had the updated forms before the 14th. Any filers that used TT or any other company used the incorrect form for 8863 and had to be manually corrected. My daughter filed ON the 14th with TT and already has her money. Bad business TT – you should have explained – in truth – this process and it would have made you appear much more trustworthy and informed. I told you,they are just giving out canned, generic responses. They have nothing new to add to this conversation. We have helped each other more than the so-called “experts” apgjr, I e-filed on February 2 and I am still in pending status. It will come soon I am sure. Many more people filed early this year. Reply What is this new deal “refund approved’, return received, and so forth? In the past, I have always efiled one day, was accepted later that day, and if it was a business day, processed the next business day or two and that was it. Are they going into everyones returns and verifying every line on the w-2s or something before they ‘approve or deny’ a refund somehow? I notice this is the first year they are doing that and was wondering, because it is sure not as fast as years prior. Reply That’s the IRS updated process?… Read the threads here…ugggg good luck. Reply Don’t know if this is true I heard on TV that their checking each return to see if the people have medical insurance if not they will be penalizied 2k for not taking out Obahma care.I filed 2/12 feds not accepted yet. hang in there. Steph Reply Hi Stephanie, This is not true. You are not required to have health insurance until 2014 and the penalties will not be $2,000 in 2014. Please read more information here http://blog-turbotax-intuit-com-prelaunch.go-vip.net/2013/01/25/the-truth-about-healthcare-reform/ Thank you, Lisa Greene-Lewis Well I just got off of the phone to IRS, actually spoke to a very helpful older lady who talked about her grand kids and such while waiting to look over my return. Apparently, TT sent it in on 1/27 knowing that they weren’t accepting returns with education credits on it until the 14th of February so it was rejected (I never knew this) and when I got the email from TT saying it was accepted on the 14th at 9:08 am well that was a bold faced lie because they didn’t accept my return until 2/18/2013. So instead of being 11 days since my return was accepted it has been only 7. She did tell me they are extremely backed up and that the WMR isn’t always accurate. And she said “I should” have my refund by March 11. I hope sharing this information helps some one. It did – I called and got similar info. My return was not accepted on the 15th and because it had 8863 and I technically filed before the 14th – the forms needed to be corrected. My return had to go thru the “error and resolution” dept. It is now being processed and I should have it by 3/4/13. Amazing isnt it – TT did give us incorrect info and I had not been blaming them. Although I understand the process – I just wish they had explained all of this. I filed my 2012 Federal Personnel Tax and it was received by Turbo Tax on Feb 17,2013, 7:31 AM PST. today is Feb 23 and I have received no notice from IRS that it has been excepted? What do I do know?? Reply Gerard, call TT Reply I used FreeTax USA they held my return until the morning of 14th Feb and I have a DD date for Feb 27. Everyone hang in their and you will receive your return. I know it has been a hassel but it’s not the IRS’s fault. Reply Hey Thanks Shawna! But in my case I havent even gotten a notice the IRS has accepted my efile from TT so I think I am one step behind the general wave…. You are right the IRS got blindsided by congressional events this year. Reply I have been pending since Jan. 30. I have yet to receive any thing stating mine have been accepted by the IRS either. Just that info would be great. Submitted my Fed return on 2/6. Turbo Tax says my return is pending; however, the IRS never heard of me. Up until today I liked Turbo Tax. Not so sure now. I sure would like proof that the IRS has my return which I would have if I had mailed it. I have my state refund already. I’m not a happy camper and am a little worried. Reply Stephanie, call TT Reply I filed on Feb 6, got receipt from TT saying stand by for IRS acceptance. NO WORD as of today feb 23. I have depreciation and education credits BUT those were supposed to be accepted starting feb 14 (happy Valentines day). Getting a bit concerned – anyone else in this boat or have info? Thanks!! Reply I’m in the boat I filed on feb 2 and still pending. No edu dedication just own a house who knows Sent from my iPhone Reply Well i wont see my return till the begining of april most likely had to file a Injured Spouse Allocation form to keep my return from being taken has anyone else filed this form and received any info I am in the same boat. Mine has been pending since Jan. 30. Have not gotten any info from Turbo Tax at all. And i have also used the WMR, have called the 800 #. And the IRS have no info on me either. I would like some answers as well. Like have they been sent at all. I will not use TT again, for the simple fact there customer service is very much lacking in the service . This is messed up! All of these people filed on the 14th of Feb? We filled on the 2nd of Feb and no word??????!!!!! Monday, time to begin calling TT and IRS! Never has our taxes taken this long to be accepted or processed! I am outraged! I have a daughter who’s marriage is IMPORTANT to me on March 25th!! I was planning on using our return for our daughters Weddings 2013! Reply Mine was alos filed on 2nd with no reply, getting worried myself, however, state did go through. So I know that they at least submitted it. Hope we hear something soon, getting worried myself. Have house and auto air conditions out, summer is coming. Reply My taxes were submitted Feb 13th. I have yet to receive accepted notification for my claim. What do I do or what can I do to get this moving? Reply call tt and ask them to check your efile status to make sure it was submitted. 800-446-8848 Reply Richard, call IRS and TT Reply I am still in pending since e-file submitted on Feb 1st. My state e-file has been refunded 2 week ago. Is anyone know exactly what happen? Thanks in advance for your reply! Reply Hi Tommy,TK,Karen, Sorry for the delay. The IRS has changed it’s refund processing time this tax season and announced that tax refunds would be processed within 21 days. Some of you also have questions about still being in pending status or not showing at all. Here are some IRS FAQs to answer your questions: http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions I hope you get your refunds soon and I hope these FAQs help answer your questions. Thank you, Lisa Greene-Lewis Reply I never had a complaint about TT until now. My DDD date was scheduled for 2/25/13 it arrived on 2/22/13 but it was not in my account. Somehow the bank account information was placed with an account that was totally different now I’m praying that I get a check. I would like to talk to someone about this but do not know a number for TT. I paid 30 bucks for my direct deposit and didn’t get the service I paid for at no fault of my own I would like that money back. Reply Hi Tasha, I’m not sure what happened. The IRS only deposits your tax refund in the account you indicated. You can look at your saved copy and look at the account number you indicated when asked what account you wanted your tax refund deposited in. If you need more help call our support http://turbotax.intuit.com/support/iq/Recommendations/Trying-to-Contact-Us-or-Reach-the-TurboTax-Support-Telephone-Number-/GEN12151.html I hope you get your refund soon. Thank you, Lisa Reply Here is their number. 800-446-8848 Reply I filed Feb 4, and am still pending, when checking IRS site it appears they have no knowledge of me. The state taxes are fine, wtf! Reply which state did you file from? Reply OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all. Reply @Will…I also got a DD date of Feb 27th, I am one happy camper now. Reply I know the feeling. This year has been a pain. I just hope that IRS will follow thru!! Lucky you! WMR still says they have received my return and it is being processed. I can’t get through to any one on the phone and it’s so frustrating. I too got a response on the IRS “where’s my refund” site of DD of Feb.27th. Anyone use the option to have tax fees deducted from return? Is TurboTax’s (Meta Bank) slow? Just wanted to have an idea if I wait for turn around from another bank. It could add a week or so to the refund. @ cdawn. It should be at anytime now that they approve your refund. I can see within the past couple of days, the IRS has sped the process up a little. You should continue to check the system at least 3 times a day, because the system updates many times through out the day. If you find yourself still cant get answer, try to call back the IRS at 800-829-1040. Now the way I always get someone is, once the system ask you to make the proper selection in order to get the information you need, do not press the key option for getting information on your or individual taxes. Press the key option for lets say Business Taxes! Once you pass that point it will ask you for your next selection. At that point press the pound key, then it will say it doesnt recognize your selection and make another selection, then press the star key. It will tell you again it does not recognize your selection and will then transfer you to an agent. Tell them you called to get information on your personal income tax. They will then directly connect you with the correct department. It usually works for me quickly and I dont have to wait that long. I hope that works for you. If you select the option to get information on your personal taxes when you first call, it will only keeping giving you info from the automatic machine. So try it the other way. GOOD LUCK Yup. Same here. I got a DD of 2/27. Reply Ok – so my refund status on the WMR still only shows “refund received”. I was accepted on the 14th after being in pending with TT for a while. I see a lot of people are getting DD dates. Anyone else still waiting. I am getting a little nervous as to why I have not been given a date as well. Reply I’m still in pending since feb 2nd Sent from my iPhone Mine was accepted on 2/14 at 6:14am and still says processing on the IRS wmr. I too am a little bit unnerved by all of this. Hi Cdawncrane,Shooby, Debi, CB, Rae, Gerard, Sandy, Stephanie, Ray, Charles, and Steve, You are wondering why it is taking longer to process your tax returns. The IRS has extended processing times this tax season and announced that they would process tax returns within 21 days of acceptance. I know some of you are concerned that your tax return still shows as processing or not at all. Please see this IRS FAQ that will answer your questions about why you may be seeing this http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions As a reminder, once tax returns are sent electronically from TurboTax, we have no control over the date the IRS approves your tax returns and sends your tax refund. I hope these FAQs help you and you receive your tax return soon! Thank you, Lisa Greene-Lewis Mine was accepted on the 14th as well. Nothing has changed with my status. I’m also pending since 2/2. Wondering how people who submitted after e are getting processed when the original message stated we would be first in line when processing was opened up to all filers. im like you. I was accepted on the yet my still say being processed.i know a few ppl who has gotten dd dates for feb 27. im like ok when will i see a dd date. Ok I tried giving the IRS a call today. I was able to speak to a representative but the only information she told me was that is was being “processed”. She kept saying she couldn’t access my account until it was “accepted” to give me a DD date. Reply Does anyone who filed before the 14th with a 8863 form have a DD date yet? I’ve noticed in some other forums that some people have received one. Anyone here yet?? I still don’t.. Reply ours were fIled on jan 25 and not accepted tIl feb 14. now our frIends that were accepted same day got theIrs back and we stIll have nothIng. we also fIled 1 week before them, how Is thIs processIng returns In order recIeved? makes no sence. Reply Same here – I flied on 1/26/13 and was accepted on the 14th – still no DD date. My daughter filed on the afternoon of the 14th and has a DD of 2/25/13 – we both had education credits 8863. Ur all complaining about your DD date mine has been pending since Feb2 Sent from my iPhone Has anyone with form 4562 (depreciation/amortization) received their refund yet? I submitted mine on 1/31 and was on hold until 2/10 when the IRS started accepting this form. On where’s my refund, mine still shows received. I’m trying to hold off on calling for a status, so if anyone has information regarding their refund, please advise. Thanks, Gayle It looks like the TT users who filed before the 14th aren’t getting processed in the order in which received. I don’t know if we’re at the end of the line or what. I was accepted as of 9:40am on 02/14 and still nothing I had depreciation…so did my brother..he got his refund last Saturday… We got ours today! Yea!! I filed Feb 8 and still am in pending – no DD date. IRS website states – “Starting Sunday, Feb. 10, the IRS will start processing tax returns that contain Form 4562, Depreciation and Amortization. And on Thursday, Feb. 14, the IRS plans to start processing Form 8863, Education Credits” I completely agree. I filed early on the 5th of Feb. I have filed early for the past 15 years. I have never waited this long before. I check everyday if the IRS has any info on Wheres my refund? It always says theres no info on my account. I never see any orange bars and never recieved an email.I have no idea what the hold up is. I didnt even file an 8863 or any of the other ones hat require for it to be delayed. Help!! I may be homeless by the time this goes thru. That it self is a long story. Bottom line, I really need this money for me and my daughter. I am literally pulling my hair out. Hi Bobbie, The IRS said this year they should process most tax returns within 21 days. Here are some FAQs that may help you http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions I hope you receive your tax refund soon! Thank you, Lisa Greene-Lewis @apgjr…I asked a question for info. No one was complaining. We are trying to gather information on our own because NO ONE has provided us with any real information besides wait 21 days and see. Reply hey princess, i was accepted 2/14 at 9:20 am as well, I had ed credit too. I was finally able to order transcripts this morning at 6. I finally called and spoke to someone who was willing to look me up. so, I have a ddd for 2/27. is what she told me so hang in there! and no updates are showing on refund sites or on the phone! Thanks for the info Melissa – does your status on WMR site with the IRS still show “received”? There are no updates on the wmr site or on the refund hotline. which is not surprising from the comments read. nothing is updating. I will tell you I have seen many getting progress within the last 2 days I was persistant and kept calling untill I was lucky enough to get a nice person willing to help. I told them I needed my refund for school and I needed transcripts to file my fafsa and she put me on hold and looked up my file. not all people are recieving updates! definetely not me I was left in the dark! May I ask what number u are calling for the IRS because when I call both number I get an automated system and im getting very mad cuz I do want to talk to someone. It keeps telling me they have no information for me or I have entered it wrong. @Melissa…Thanks for the info! Wow. I’m so glad for you! It’s encouraging to hear that people are actually getting their refunds processed. I think I will try calling and just having a rep look at my information because my WMR status has not changed. Nell also commented that she too received her DD date and refund and WMR was not updated with the correct information. OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all. @apgjr…I asked a question for info. No one was complaining. We are trying to gather information on our own because NO ONE has provided us with any real information besides wait 21 days and see. Hopefully you and everyone else gets their refund soon Reply I did efile on the 14 with that form and I talked with IRS today and they said I should receive deposit on the February 27th. Reply I finally got through to the IRS to find out what was up with my return. Of course Turbo Tax messed it up and it was put on hold. The IRS has fixed it and I am suppose to have my refund on 2/28. I guess that I will see. The lady I talked to at the IRS was the friendliest. She put me on hold and checked my return then looked at why it was on hold and told me that it had been fixed yesterday. I look forwward to the 28th and to see if I get my refund. Paul, can I ask you why you blame it on turbo tax. I have been doing my own taxes for years, and to my knowledge tax software responds to input produces output. Just asking Ok. Here is what the IRS told me. I filed my tax return on January 12th because the ads for Turbo Tax said that all forms were available but no returns would be submitted until January 30th. Now that the IRS has processed my return the forms that Turbo Tax used for my returns had incorrect dollar amounts for Child Tax Credit and EIC which the IRS fixed. So I put correct figures onto a page that had age that was NOT updated. OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all. supposedly mine is due out on the 8th of march Reply I have my due date .. It suppose to be on Feb.25,I hope there not lying cause I filed Jan.26 and they didn’t approve it until Feb 14 Princess – do you have a DD yet. I am still waiting and only show refund received on the WMR site. I was accepted the 14th with education credits. Reply Mine was not accepted until Feb.14 and I just talked to someone @ IRS who told me my 21 days will be the 28th and to keep checking the where is my refund website. Like most people, I have bills to pay and I am tired of waiting and tired of checking. Princess – my daughter got her money in her account 1/23/13 and her dd date was for 1/25/13. I filed her taxes on the afternoon of the 14th. She also had an 8863. I still remain as “received” on the WMR site with no deposit date. Reply Sorry everyone – I meant 2/23/13/ and 2/25/13 Mine is being held because of form 8582 that TT threw in there abd I dont even own a home much less a rental property. Very frustrating, and I WILL NOT be using TT again next year. Ive used them for over 5 years now and have never had a problem. Reply If this form 8582 is in your return, it is because of the information that you entered on your return. I think it is sad that you used this product for five years and now it worthless to you. Reply Yes it is worthless because when i call they offered me no help except to pay for my next years return fees. I pay for them every year, because i dont feel comfortable dping them for free. When i called she just said it was because of my student loans holding it back. When i called the irs and asked him, he told me that student loans were not counted toward the educatio credit. So i called TT again and all she could say was how the irs blames it on tax preparers and makes them look bad when its their fault, not TT. Im sorry but thats not help at all. She had nothing more to say and saod she couldnt help me. Would you happen to know what that form is for? Because i sure dont. My husband got paid for a job and we used or cell phone bill and internet bill as a deduction. Would this be why? And like i said before, we do not own any property. I looked up that form and its used for rental properties. And on another note. I did mine on 01/31/13 and it hasnt even been sent over to the irs ever. TT still has it. Lajuana; You are totally wrong. Sorry. Form 8582 is added to some persons forms completely out of the blue, for no reason whatsoever. This was definitely a software glitch that will cost Turbotax big time in future subscribers. However, recently, they put out a software update that FIXED that glitch. I re-ran my return with NO CHANGES and it came out WITHOUT form 8582, so current filers wont be affected by this, unless they actually NEED a form 8582. All the people affected, including myself, will be dropping Turbotax. Not because of the software glitch, (stuff happens), but because they are trying to blame the IRS for the delays. And…they are not providing any support for this. Hi Paul, my refund was deposited this morning as stated on WMR… Yea!! Best of luck! Reply Congrats DCL – I am still stuck in ‘refund received” on the IRS site. Paul – really hope you get your money on or before the 28th!!! Let us know I have a deposit date of Feb. 27 also. Much sooner than I expected. @Paul Scribner…Yay!! You have waited a loooong time. I’m happy for you. I think I will try calling the IRS on Monday as I was unable to contact them today. Reply C.C, if you check WMR, the status bar says return received, and you look further down and it says ” We have received your tax return and it is being processed…..” Then IRS has it. When they have completed it, your status bar will move to Return Approved, and you will have a DD date at the bottom. Will: Just as i said earlier, There is no order, they are just processing as they come. TT stated we would be first in line.. Lajuana: if you only knew the half of it. If it was an irs issue, everyone would be having this issue!!.. Everyone isnt! Just TT users! Darren: You need to call IRS, 22 days on pending.!!! Sh*$!!!! Reply People who filed with H & R block is having same issues, I just went on a blog for them and people are upset too. Here is one of them.”Any word on the 8863 education credit form? My return got delayed but shows “processing” for quite some time now on IRS website. Just curious if this means they finally started processing these forms or not. All I can seem to find is that these forms would be processed sometime in mid-Feb. Well it’s mid Feb Best wishes and thanks for any help” IRS dropped the ball not the software companies. I stand by that. Reply Just got off the phone once again with IRS. I swear some of the chicks in there be so damn ghetto. I was on hold all of 20 min, when someone finally picked up, she didn’t know that here phone had picked up the caller. As Im there continuing to scream HELLO, HELLO, these chicks on the back ground gossip telling the other “Girl these people are crazy, one man calling asking for his refund. Hell I don’t know. He was talking about he about to lose his house etc…” I mean why are they sitting on their asses there gossiping about people instead of getting this shit handle quickly. These are people lives we’re talking. But anyway once she got on I went off, and explained her my input esp on the correct form that are suppose to be used. She replied it doesn’t really matter if these taxpreparer’s used the correct for or not, once it comes into the irs they have the forms already.So once it comes there the information automatically generates to the proper forms. As far as paper filers, once the papers taxes come in and if their not on the correct forms, then they have to manually input the correct forms. So regardless they will have the correct items needed. I asked her why is it that some people who filed later than others are getting theirs back faster than people who filed earlier. She then stated that the returns are handle in no particular order and the however the system pulls and generates the taxes are just how they are handled. So you still have to wait the 21 days. Then she had the nerve to say ” We all in the same boat. We that work here at the IRS are tax payers too. We still waiting on our taxes!” I’ m like ok and that you, but we as tax payers also have the right to know what the hell is going on and where’s our damn money!! Reply So my return notification email says it was accepted on the 14th and on the “Where’s My Refund” website it says they have received my return and are processing it. I also opted for Direct Deposit. I received my CA tax refund this morning. Where is everyone getting info about the date when they will receive their return? Reply CC – do you have a DD date yet? Reply Hi Cynthia, Just as of this morning I received a DD date of the 27th. Mine was held up due to education credits. Yours will probably get processed by this weekend’s end hopefully. Thanks CC – I sure hope so. I have become ridiculously obsessed with this whole thing and that in itself is annoying. I will do my best to wait until Monday and check the WMR site – Cindy I can complete understand the frustration. This accepting/ processing delay is completely ridiculous. This is the longest I have ever waited on a refund. I have been e-filing since 2009 and I have always gotten my refund no later than the 7th day with no problem. I feel for the people who have been waiting since January. Please look into h&r block. Everything went as it should; but today is 21 days and hasn’t shown the timeline that initially was there and sorry to say, no progress. There was a jackass on here defaming classes of people, and what not earlier in the blogs. It doesn’t matter what class, how you handle your personal finances and none of his freaking business. I felt like giving a comment. But I wasn’t here to entertained his ranting. Blah blah blah Mine is Still saying Processing. I do want to say that this is the fault of TT in regards to the IRS’s back log. They (IRS) should “Under promise & over deliver”. They established the e-file; not TT, nor H&R. However, I do believe the tax preparer you used should have provided a pop up or what not. If you try not to expect, you won’t be disappointed. Can’t say that for myself. It’s hard to not check it daily since they update statuses overnight. Reply Still pending since 2/15.I know it doesn’t seem like that long but it states up to 48 hours.Both my sons were accepted within an hour.Somethings going on that just doesn’t seem right. Reply I efiled on Jan. 26th. Today is Feb. 21. My status is still PENDING. The IRS has recieved nothing. This is not the quality of Turbo Tax that I was accustomed to enjoying. I think I could have obtained faster service elswhere. Reply I filed on the 29th on jan. The same for me, its still pending, I don’t know if its turbo tax or the irs, Or congress that messed this all up, seems certain forms are waiting, My problem is turbo tax filed a wrong form which puts me waiting til irs gets to those forms. Reply This is crazy I don’t have a education tax just own my house for the last 10 years. Don’t know what could be the holdup on mine? Did them feb 2 and still shows pending Sent from my iPhone me filed on 01/31 still pending tt put a 1099 onto a 8582 form for some reason so here is some hope i had education credits mine was accepted on the 14th and i have a dd of 2/25 Reply Mine was also accepted on the 14th, and I still have no DD date. 🙁 this sucks. Reply Upset – I also was finally accepted on the 14th after being in pending since the 26th of Jan – no DD as of yet. However, I filed my daughters on the afternoon of the 14th and she has a DD of 2/25/13. Obviously there is no order but progress is being made. Good News!!! Okay, lemme help everyone out.. Since i been with yall since day one in here. For 1 There is no dam order. They just processing as they are going. Mine hasnt yet been processed, but my friends are, And they filed after me Also, a guy and his wife filed 15 mins after each other, Man getting his money on the 25th, nothing back from her. She is in the waiting game like me I dont know who what and why all this havoc, but im a lil settled, it seems im starting to see the light down this little tunnel. Im praying to God, yall get good news as well.! So remember, there isnt an order, TT just said what they want to. But stuff is getting processed finnally.! SMH, im still not using turbotax next year! Reply I am still waiting for my return with form 8863. Why blame a software company for IRS foolishness. I will use TT because it is not their fault that IRS is having issues. Turbo Tax is a software to prepare taxes, and have nothing to do with IRS accepting them. Reply Everyone needs to check the where’s my refund website.. I just did and my refund date says Feb 25 and they just approved it on Feb 14th so don’t give up everyone.. How you have the same blessing that I just had.. Have a great day the wait is finally over!!!!! Yea.. Mine has been in pending since feb 2 what’s the deal with this ? Sent from my iPhone Yah. Lajuauna: TT should not have false advertisement for saying FAST REFUNDS to lure dopes like us. I have to wait over 21+ days for mine, and been accepted. I am better off old school mailing mine next year. I still wait the same amount of time of electronic file 21 days. Besides, its free. TT is getting sued for false Advertisement. TT is a great program. I have been using it since 07 and have never had a problem EVER and I have a lot of forms that have to be filed. Big brother don’t have to tell anyone how they do their business, why BECAUSE THEY ARE BIG BROTHER. So just sit back and chillax, your refund will be here in good time. Look at it like found money, don’t spend it before you have it. Conduct your business and when the refund comes, WONDERFUL. In the mean time keep putting one foot in front of the other. Peace. I’m still confused as to why people who submitted their returns using the same forms have been processed and have direct deposit dates within 2-3 business days after the return was received. Mine is still in processing. Nell commented that hers was resubmitted on 02/14 and she got her return yesterday. I don’t know what is going on. Does anybody have a number that you can speak with a live IRS agent at?? Reply IRS number is 800-829-1040 I did get mines yesterday, those that have the DD for the 25th will get, my DD was the 25th when I looked this morning, my bank just don’t hold the funds so as soon as they got they released them. They system shouldn’t have opened up until the 31st, and those whom had the forms that were put on hold should’ve been told the real deal. Same here. Mine was pending with TT since 1/26/13 and was accepted by the IRS on the 14th – it only shows received on the WMR site. My daughter’s was filed later in the day on the 14th and her DD is 2/25/13 – we both have the 8863 education credits. Reply Hi Cynthia, I finally have a DD date of 2/25/13. Let’s see what happens. hey RSA that is great news. What day did you actually file with turbo tax (before the 14th?) My return has now been PENDING at TT for 22 days. I have now of the weirdo deductions that are causing delays. How is this possible?????? dt I filed January 28 and finally got accepted on Feb 14. Also I filed my son’s girlfriends on the 29th and hers was finally accepted on the 14th as well. Her DD date is the 25th. I have a friend that filed her taxes through H&R block and she had education credits also and she still doesn’t have her refund yet either so I don’t believe it has anything to do with how you submitted your taxes. it has to do with how your taxes are being processed. When have you ever known the government to do exactly WHAT you want them to do, WHEN you want them to do it. they move at their own pace. you will get your money… it is coming. but i think you all are blaming the wrong people. Reply I like to talk to live pepole will not use TT again after this mess used TT for21+years Reply I know the feeling cause I file with Efile on 2/21/13 got accepted 2/23/13/ , wheres my refund gave me an earliest direct deposit date of 3/1/13 & no later date 3/15/13. Well today is 3/29/13 still no direct deposit . This is taking to long , I need my money I got things to do. Now maybe things will get to rolling for IRS . Cause the 15 th of April is right around the corner, Father God Please answer my Prayer, Reply Submitted on 2-2. Still pending. Held hostage. Wish I had gone with H & R again! Daughter and BFF filed day before. Both got refunds within a week. UGH Reply Without a doubt, this is not TT fault. This is our government at work. Think of the $$ of interest they pick up each day on our money. I love this country, hate NYS. Paying tax on a refund that you already were tax on? Looks like the MOB does run this state. I wonder what the VIG is? Can’t wait for Obama care -oh boy.. 3rd world country here I come. Reply i had waited this long and the refund still has not been released what is up with the delay Reply Clearly a TT issue, should have been honest and not instruct us to submit the return because of unknown consequent. No it was more important to get paid or fear of someone leaving the site because you couldn’t submit. TT lured.us to believe everything was fine. Now my return is hostage, can’t do it over again, can’t go to another service. My $ is in the hands of unresponsive, now untrustworthy org. I’m so frustrated and have wasted so much time. Just allow me to have my information back and I will go away after 12 years of customer locality. It s clear what the corp goal has been, funny guy under the sink. Short term gain. I hope in a few years TT returns to core values Reply sad thing is i took up for tt and said it was all irs, and well majority of it was or so i thought until i got or tried to get info from tt twice i was told “we have no information for you or even help to give” we are just a software company. and that is all you purchased beyond that go to irs, i said really and saved my chats with them i said your promise on tv and here says help all the way.. hmmmm i could get no information from them and i file and accepted on jan 26th.now its a waiting game i guess is all i can do.! I wont use them again, i even turned those rude chats into a supervisor was told none available then emailed them no response, they may not be responsible for all delays, but they are wrong for not giving out correct info! or helping! Reply exactly.. im sooo frustrated!! Reply Mark I agree with you, we meaning everyone that simply gave TT their money and depended on them to file the e-file, should have been told the TRUTH. It is really simply TT tells us the truth and then we can trust them for our 2013 taxes. I will NEVER use this software again, it is too to much. Reply i am in the same boat waiting for a refund Reply I filed my taxes on 1/17/13 with TT and my return was accepted by IRS on 1/24. I was then informed a week later that because my taxes contained 8863 form, it would not be processed until 2/14. I checked the WMR IRS site and it said will be processed within 21 days. That was on 2/7. It now says “still processing” and I have not been given a refund date. I feel that TT was not up front and honest with these delays. They stated that if you did your taxes early, they would be first in line to be processed. Now because they were “too” early, they are being flagged and put into an error folder???? Like everyone else here, I count on my refund to help with bills, etc…I just feel so misinformed by TT. I would have just waited until 2/14 to file and probably would have received it by now. So frustrated!!! Reply Hello Everyone Here is some information if you filled with the 8863 on the 14th your return is going to process without any problem. If you filled before the 14th there is going to be a delay with the IRS because your forms where flagged. They were flagged because it was submitted before the new form was updated and put into what you call an error folder. They are in the process of lifting the error but it’s going to take a little longer. If you filed but had to resubmit on the 14th you should still be ok, and process regularly. This information was giving by the IRS Reply I must be missing something, I filled with the 8863 form. I was under the impression that on the 14 of February my return would be submitted to the IRS with the correct form. I was told that IRS was not excepting returns until the 14 with the form 8863. Why would the form be flagged if they didnot except until Feb. 14 Reply All those filed before the 14th have to be updated to the new form, they were flagged with an error because the old form was used. Updating those that were filled before the 14th is taking a liitle time. That’s why there is the delay. My friend was told everyone should have there funds within 1 to 2 weeks if not you should call in. I dont think this is completely accurate. If you filed with TT before Feb14 it shouldnt be delayed. Say you filed Jan 25. IRS would not start to processing until Jan 30. They recommended that you file just so your refund could get in line, so that by the time Feb 14 did role around they wound just accept them and get them out in the order they came in line in. I filed on Jan 30 and mine was accepted for processing on Feb 14 Also TT automatically submits your tax with the correct updated form, as I was told This is So phucked up!! .. Okay people from TurboTax, Speak up on this, Verify it, We shouldnt have to do the work. Hell, i know yall reading this stuff. Someone needs to comment, and i meant comment fast before i start feeding this thread to CNN! You got everyone flagged?? Yall are ridiculos.. And yet you make commercials dissing HnR Block. Yall Suck! Reply so how much longer do we have to wait are we talking weeks or days? Reply All we can do is watch and wait, there is no way to speed up the process it sucks but there is nothing we can do. They are saying 1 to 2 weeks with the hopes it won’t take that long. from the 15th From the 14th have you called them to get a status update on yours? yeah they said mine were in the Que ready to drop any day they just didn’t know when Keep watching your account I just got my money and this morning it said received. Did you have either forms that held up your refund? When did you file yours? so wait it said your return has been received and is still processing this morning and now you have your refund? did you submit your taxes before the 14th too? I dont know when we are going to get our refund but when we all do, I will not use this software again, after 7 years of service, I will be back with H and R block. Yes I had the 8863. The lady that did my taxes did them on the 31st my state went through fine got that a week later. They wouldn’t take my federal so on the 14th she resubmitted it. I got it tonight not expecting because this morning on the IRS site it just said received. so i called them and they told me my dd was the 26th is it possible to get mine tomorrow or before that date because that would be great. If the IRS told you the 26th then you will have it then – it is possible that it may be sooner. My boyfriend was told 2/4/13 and he got it on 2/1/13 I’ve been in pending with the IRS since feb 2 I don’t have any education taxes just own a house what could be my issue? Sent from my iPhone @ apgjr Did you just buy ur house or file anything regarding your home, Because the home credit had provisions also No I have own the house for 10 years so this is a first for me to ever have to wait this long. Sent from my iPhone You might want to give them a call then and speak to an agent. (800) 829-1040. I called earlier and I asked her why is it that some people who filed later than others are getting theirs back faster than people who filed earlier. She then stated that the returns are handle in no particular order and the however the system pulls and generates the taxes are just how they are handled. So you still have to wait the 21 days. Then she had the nerve to say ” We all in the same boat. We that work here at the IRS are tax payers too. We still waiting on our taxes!” I’ m like ok and that you, but we as tax payers also have the right to know what the hell is going on and where’s our damn money!! correction: processing time could take up to 21 before u get ur taxes, but they said 9 out of 10 times they get the taxes back by the 10 day! BS so far to me. This is insane. I wanted my return back on 01/28/13. Couldn’t get it. I was forced to have my information held by TT only to have it sent in with the wrong documents. Please tell me this is not correct… Reply I filed a form 4562, continued from last year…and efiled on 2/10/13. The last update I read was that they had already started processing those forms but my forms are still “pending”. I am way beyond frustrated, disgusted, and have no more patience. Kindly tell me what the freak is going on. Reply Thanks. I think this is me. We filed Feb 4th with education credits. So far I don’t even have an email saying it was accepted. frustrating. Reply My return has said “Processing” since 02/14/13 at 9:40am. It has never taken this long to be completed before. Is there something wrong?? Reply I see alot of peeps saying that they called the IRS and they are waiting on TT to send the forms over, Hmmmmmm. TT is really going pay for their mistakes, I myself am going back to H&R Block next year !!!! Whos with me? Reply TT still says pending since 2/2, yes there is an education credit, which is a mute point now. I’ve been 12 years with TT personally, although I use Taxact for family. Doubtful the truth will be ever told. But customer service dropped the ball. There is no clear direction, no one on one assistiance, information coming from a Blog? tell me that makes sense. TT blew it. They really pushed the Marketing though, TT does represent the unmanged customer service experienced in other Intuit products. In time, the bottom line will feel the affect of unhappy consumers. I know I’m fed up. Reply today my 21 days is up so what next i dont have my money YET :(( Reply T SAD,: did you use the form 8863? If so, your 21 days start over!. It started over on the Feb. 14. smh… I just wanna cry every time i think about it Reply No i didnt use No forms just w2 Reply i am in the same boat as you T SAD I am at 21 days, with a simple 1040EZ form I have never waited this long last year I had my money DD on the 8th day after I was accepted. Damn, that is jacked up. Theres no excuse for that one!, Yall called IRS to see what the delay is? If i were yall, id call them so you can hear it from the horses mouth why your return is held longer than 21 days! I filed on 1/31 with forms: 1099-MISC W-2 1099-R 1098-E Please if any of these have slowed my return down I would really like to know. Because on the 14th my husband called the IRS and was told that TT hasnt sent it over yet and thats what they were waiting on. But why is it that today it still shows the following? 2012 Federal Personal TurboTax Electronic Postmark: January 31, 2013 04:41 PM PST Status: Pending What this means: It takes the IRS about 24 to 48 hours to process efiled returns. During that time, they are considered “pending.” Next step: Come back here later (we suggest waiting 24 hours), or check your email. We’ll notify you as soon as your return has been accepted. I too did not get anything about any type of delay until “After” I filed. And even til this day i have not received an email or anything in the mail about my return. Some real help would be greatly appreciated. And yes i have looked all over the IRS website and all I see is that they atarted exepting education on the 14th. Well why wouldnt TT have sent it over on the 14th? Any help would be greatly appreciated. Reply I just got off the phone with the IRS and he told me that what I filed had nothing to do with any hold-ups. He said tio contact TT and ask them why they havent sent it over. He said that they are waiting for it! Im on the phone with TT now. I will let you know what they say. Reply smmfh @ TT. This whole process is the worst I’ve ever experienced from anyone! Its alright though. Net year, im going with taxact. ANYONE on here with the 8863 have their DD date yet? or even their money??? The IRS is accepting all returns as of 2/14/13 according to IRS officials I contacted. Also, I contacted my congressman who contacted the IRS he states the IRS is accepting all returns, no matter what forms were filed with the return. TT has a problem as no other tax software has this problem. So ‘fess up TT and tell your customers the truth before you lose all customers. Reply Hi Mike, Sorry. Did you read this IRS announcement that they issued? http://www.irs.gov/uac/Newsroom/List-of-IRS-forms-that-1040-filers-can-begin-filing-in-late-February-or-into-March-2013 As soon as we receive any updates from the IRS we will post them on the blog. What form do you have that you are being told is held up? Thank you, Lisa Greene-Lewis So apparently i dont have an 8863, i have an 8562 or whatever.the lady said it wont go to processing until march. Wtf. If tt has the updatesdates than why werent we notified of the same thing. I found out it was delayed because i went back into my return and thats when it told me. And, this was after tt knew of the delay from the irs. So tt gave me next years for free but i doubt i go back. Tt hasnt been helpful to me or anyone else by the looks of it. So now i have to wait longer for a form that i have no clue what its for! Reply Question, Anyone on here who used the 8863 got an official DD date yet? Has anyone made it to the processed status yet? Im only asking because everyone i know is still in ACCEPTED status, no DD date for no one. Reply Romeo, I was wondering the EXACT SAME THING! I filed 8863 and was accepted the 14th but has not moved to APPROVED or given a dd date yet! Also my sister filed a regular return with no extra forms around the 1st of feb (after the irs was up and running) and her status remains in accepted status with no dd date. I am sure the are bogged down by all the returns that were sent in all at once. Getting discouraged! Reply I’m just like you…accepted but not processed… no date..state was accepted on the 14th and says to expect direct deposit within 7 days. BTW, I used Tax Act..we are in the same boat.. Reply Nope. No DD date. No refund. Nothing. WMR shows “processing” and no updated info. It’s been like that since 02/14/13 at 9:40am. Reply I just called the IRS refund status line at 1-800-829-1954 and received a message stating due to technical difficulties they could not answer my call. End of call. My refund was accepted on Feb. 14, and on turbos my refund date says before March 6, and then it also said the earliest before Feb.24th .. I hope it’s right because I need my funds ASAP and I talked to turbow they said that my refund was with the IRS and its accepted I’m just waiting on the funds to be deposited and I’m like thanks for telling me something that I already knew.. I also talked to the IRS and they said its 21 days after it was accepted on the 14th and I think that’s some bs too because I filled on the 26 of Jan. said to keep checking and it might still say processed but my fu des might be deposits before then I’m still in the pending status and I used form 8863, submitted on 2/9/13. Reply Romeo, I logged on this a.m. And have a DD date of 2/25! So excited! Finally! Good luck to you! Reply My return is still showing received My daughter has a DD date of 2/25/13 Romeo – she had a 8863 but did not file until the afternoon of the 14th. I filed with TT on 1/26/13 and was accepted from the IRS on the 14th. I do not have a date yet but she does – so I guess it has no order. This was as of today. Reply i have a dd date for 2/25 Reply My return status has been “pending” since February 9th. I know that is not a terribly long time, but everything I see says 24-72 hours. I had an education credit, but those began being accepted on the 14th, right? Just wondering what to expect now. Reply I filed our taxes on 01/31- they have yet to be accepted. I have education, depreciation and mortgage interest credits. Does anyone know when my taxes may be accepted??? I did a friend’s taxes and she had education and mortgage interest credits- they have been accepted and she should be getting her refund anytime. Any information would be greatly appreciated!!!! Reply Hi christy, I filed on Jan 27th using the mortgage interest credit 8396 and mine is still pending as of today. The education and depreciation forms are being accepted as of 2/14 but now you have to wait on the mortgage interest which I’m being told wont start processing until the first week of March…extremely frustrating Reply Yes, you will have to wait until the first week of march according to information from this link http://www.irs.gov/uac/Newsroom/List-of-IRS-forms-that-1040-filers-can-begin-filing-in-late-February-or-into-March-2013 I know a lot people blame TT, but I blame the IRS for this dreadful experience this year. I spoke to IRS In person myself yesterday. They have been acceptIng sInce Jan 30th, all these hold ups are TT. That came dIrectly from IRS agent. That is not true that link that I shared came from IRS Website. I think that it is aweful that no one wants take ownership. If IRS excepted your return then it is in their ball park not TT. I gave you that link so you could see for yourself what IRS said about that form. Just filed, within the hour I got a notice my return was received by the irs successfully. Reply I completed both tax returns with TT on 02-07. Status has been “pending” since then. Live Chat – REALLY??? There is no one at the helm. Once the returns are completed, customer service (what little there was) goes away entirely. I have absolutely no evidence that my returns were actually transmitted. This is definitely my last year with TT. Reply Turbo Tax Sucks! Thanks TT! You ruined my life! Reply I filed my federal on Friday 2-15 at 5:00 in the evening. After I filed I received an email stating “Your federal return is lined up for processing The IRS is not ready to accept tax returns that have certain deductions or credits in them – like yours. Your return will be automatically sent to the IRS as soon as they’re ready to process it. This is a nationwide delay for all returns like yours – no matter who prepares them.” I thought that they were accepting returns with education credits as of the 15th? I still haven’t been accepted. Should I be worried? Reply I have had no information on my refund for about a week now. It states on the WMR website that it is still processing and a date will be available when it can. It did show as accepted but I have heard nothing else and have received nothing else from turbo tax stating anything. I did have the education credits and mine was accepted on the 25th of Jan. and I know that it had to wait until the 14th but I have gotten no other information from anyone. Is any other person getting this and what should I do? Should I contact the IRS or TT because my 21 days will be up on the 19th of Feb. Any suggestions anyone? Reply Call IRS….have them research it for you Reply DCL; what’s the number to call? Thanks. Theresa – curious if you have a DD date yet or has your status changed on the WMR site as of yet? Reply Theresa – did you here anything on your status. I called the IRS today and they told me I have no DD date as of yet – still being processed. We have similar situations – I filed on the 26th of Jan. – accepted the 14th of Feb. with 8863 education credits. So…hopefully soon we will get a date. Reply ok so now my WMR status went for recieved on the graph – to no information available. Any experience with that anyone? Reply Mine is doing the same thing since Saturday 16th and I checked this morning same thing, no colored bar, I was able to order return transcripts on the 15th? Reply Mine disappeared too…for a few days…went from processing lit ip…to no graph and just a statement saying was in processing and would list a deposit date when available……when it updated over night last night…it came back with accepted and a deposit date. Reply Mine was going back and forth like that until the 14th and since the 14 is has been on the “your return is still being processed and you will recieve a refund date when available” message. My return has been at the IRS since January 30th (I was one of the test ones) and not counting today my 21 days will be on 2/20/2013. Cynthia when did you file your return and when was it accepted? Reply Hello, did you file a 1040EZ, I was accepted in 1/27/13 and I know I have to count from the 30th but WMR now states, your tax refund is being processed, a refund date will be provided when available since the 16th, what is going on??? Hi Paul – just wanted to update you. My return is still showing received on the IRS graph. I filed my daughter’s return with 8863 late in the day on the 14th and she shows a DD date on the WMR of 2/25/13. Do you have a date or your money yet? This is as of today. Paul – I wanted to let you know my daughter got her money DD in her bank yesterday – her date on the WMR was for 2/25/13. Oddly enough, I did not file her taxes until the afternoon of the 14th. My status is still “received” on the WMR site. I filed on the 26th of Jan and was processed thru on the 14th. Can you believe it? She also had 8863 form. She is the first person that I am aware of with an 8863 that actually has their money. It happened late this afternoon (2/23/13) Happy for her but confused about mine. Cynthia, Hey you need to do the same thing that I did. I called the IRS at 180082910 n hit en 0 then 0 then it will put u through. When the person comes on the line you tell them that “your return was accept3ed on Feb. 14th and is showing nothing on WMR” and they will put u through to somebody. You will have to wait awhile on the phone but once they answer you tell them the same thing about no info on WMR and you would like for them to check and see where your return is and such. It worked for me. I have heard that like me mistakes weree made on returns filed too early through TurboTax and those returns were pulled fixed and put back in. I think that it is worth the wait to find out. Hey Paul – I did call the IRS today and I still have no DD date. They told me it is being processed – but that there are no flags or anything on it – just normal processing I guess. I just hope it moves soon. Thanks for your help and good luck with your refund. I hope you get it sooner than expected. usually when it says no info available they are updating the system i believe Reply ID have to say what hapened to this company last year was the top this year the bottom. all ive heard is people complaining about TT last year was great but this year half the stuff we could skip it wouldnt let us and screwed us in the end Reply evening all well the question i have is i have a form 8582 but i deleted it off before i sent it in. when i done my taxes it wouldnt let me go anyfourther until i done it. It has no bearing on my refund it was 0 but even though i deleted it when i done a final walk through it sent it in any ways now i have to waight till after march this is a crock of shit. TT needs new scripters and coders if they cant do there job right Reply Hi what is going on with my return I filed the 19th of January got accepted but the irs.gov says still processing do I need to redo my taxes if i have a education credit or do they just reprocess my forms on the 14th of february and when wilI we hear from them Reply Hi Chassidy – There is a major delay still ongoing with returns containing Form 8863 (Education Credits). This link has the details. –Christopher http://turbotax.intuit.com/support/go/GEN83271 Reply @TurboTaxChristopherT The link you provided contained no information regarding a “major delay” with processing the 8863 form after 02/14/13. It was the same information that was updated as of 02/14 saying to wait 24-72 hours for acceptance. What about after that?? so when should I expect to hear something….its been more than 72 hours f your return continues to say “Pending” on the IRS website, then you may want to speak to one of our agents to see why there your return is still held up. You can learn how to contact us at this link: http://turbotax.intuit.com/support/go/GEN12151 Hi Chassidy & Princess — It’s been a few a days now and the IRS seems to be making good progress on processing these returns. So perhaps “major delay” is no longer accurate. In any case, if your return continue to say “Pending” on the IRS website, then you may want to speak to one of our agents to see why there your return is still held up. You can learn how to contact us at this link: http://turbotax.intuit.com/support/go/GEN12151 Reply Still Pending from Feb2, yes there was an education credit application. IRS indication is no electronic return, TT has no answer, Customer service no help. Says it is delayed with IRS. Dont know what to do. Please HELP Reply I have sent my return two times and it says rejected, I have went back over it and there is nothing wrong with it. Please tell me what I need to do. It keeps giving me a code 0092 TIN Reply Hi Daphne – Due to the type of issue you have, it will be better for you to speak to an agent over the phone. Please click on this link for instructions on how to contact us: http://turbotax.intuit.com/support/go/GEN12151 –Christopher Reply still pending. any idea when they will start processing complicated returns??? google search says mid feb to late feb. even possibly march…. anybody??? lisa??? pam??? luke???bill??? anybody… Reply Hi! Among the forms still delayed are Forms 4562, 5695, 8834, 8582, 8911 and 8936. You can find the latest information about IRS delays at this link: http://turbotax.intuit.com/support/go/GEN85071 –Christopher Reply « Older Comments Newer Comments » Leave a ReplyCancel reply Browse Related Articles Crypto Understanding Crypto and Capital Gains Work 7 Things You Need to Know About the New Business Report… Work Using Form 8829 to Write-Off Business Use of Your Home Tax Tips Roth 403(b) vs. Roth IRA: Which Should You Invest In? Life Interest Rates, Inflation, and Your Taxes Investments Essential Tax Tips for Maximizing Investment Gains Uncategorized TurboTax is Partnering with Saweetie to Elevate Hoop Dr… Business Small Business Owners: Optimize Your Taxes with a Mid-Y… Small Business The Benefits of Employing Your Children and the Tax Bre… Income and Investments Are Olympics Winnings Taxed?
Just wanted to let everyone know that my daughter filed with an 8863 – but not until the afternoon of the 14th. Her money was in her account this afternoon and her dd date was for 2/25/13. Mine is still in the “received” mode on the IRS – WMR site. Reply
I would just call the IRS at this point Cynthia. I know a lot of us don’t have the time to be on hold for upwards of 20 mins but you are not going to get an answer here. I called and told them what was going on. I filed with TT and it was accepted by the IRS on the 26th of Jan. Due to the issue with 8863 it was not accepted until February 14th. The WMR site is not providing updated information and the TT where’s my refund app is still giving the old estimated refund date. Wham Bamm thank you maam they went into the system and found my dd date 2/27. 20 mins of hold time for a 2 minute conversation,it was worth it because I got what I wanted. Reply
I’ve been waiting since feb 2 and on my 22nd day and still pending this is a joke Sent from my iPhone
Dee – I called. I am still processing. She did look up my account and there are no apparent issues – just that I do not have a DD date yet. Thanks for the advice – Ill just keep waiting – patience is apparently what I need – it has just become so frustrating.
Hi I did my taxes EFile on 2/21/13 I got accepted 2/22/13, It 1st was showing me the bar now its showing me a messsage saying my taxes are still being processed, When I call it says the same thing still being processed will be giving a date when available. Reply
It gave me 1 date of 3/1/13 as my earliest date & then it gave me 3/15/13 as my latest date, Said I shall receive my funds direct deposit within 21 days…
Okay, so I was one of the early filers who filed on Jan. 14 with Form-8863 and got accepted on Jan. 24. After calling the IRS several times this week and hearing different things from different agents, the last agent I spoke to yesterday let me know that my refund had been approved and the direct deposit date was Feb. 27. I had been told by previous agents that my return got accepted on the 20th of February, then the 19th of February. Finally, the last agent I spoke to on Feb. 22 at the end of the day told me that my return had been accepted on Jan. 24, but did not go through for processing until Feb. 14 due to Form-8863 and my direct deposit date is Feb. 27. Also, the agent let me know that he will inform his manager that “Where’s my Refund” had not given me the updated information. Today, “Where’s my Refund” also states that my direct deposit date is Feb. 27. It almost seems as if you have to call the IRS to get your return moving! The number I kept calling was 1-800-829-0582 ext. 462. I will definitely let you guys know if and when I actually see my refund in my account so that you can also have a good idea about when you can expect your own refund. It has been a stressful month and I thank everyone who was considerate enough to share their information with the rest us us! Good luck to everyone who have yet to get a direct deposit date, I am sure it is coming soon! Reply
Working Class – thank you so much. I am in the same boat. Filed 1/26/13 with 8863. Got accepted the 14th and the WMR site still only says “received”. I will call the number you gave and really hope that I also hear that I have a DD date. I really appreciate your info. I filed my daughters ON the 14th and she already has her money – she had 8863 as well. Reply
Hi Cinthia, what is that 88135? form you guys are talking about ? I filed 1040, simple form I guess, on 02/18 accepted….no change on status bar as today…
Ok, so after being on hold for just a little over 10 minutes I have an IRS agent researching my account. I gotta say my heart is beating so hard I almost feel as if I am wating for for the grim reaper to come and take me away. Ok, so now I have talked to live person I don’t know any more than I did before I called. Blah blah blah 21 days to process. If any one else wants to call and see if they get any more info than I did I recommend the 800-829-0582 ext 462 number. Good luck to all! Reply
Ok, so after being on hold for just a little over 10 minutes I have an IRS agent researching my account. I gotta say my heart is beating so hard I almost feel as if I am wating for for the grim reaper to come and take me away. Ok, so now I have talked to live person I don’t know any more than I did before I called. Blah blah blah 21 days to process. If any one else wants to call and see if they get any more info than I did I recommend the 800-829-0582 ext 462 number. Good luck to all! Reply
Cdawn – I called too – same thing. No dd as of yet but she did look up my account to tell me this. She was very helpful – I just do not have a date yet – so you are not alone. Hopefully by the end of the week – ours will have dates.
What is the new “refund approved? In the past, I have always efiled one day, was accepted later that day, and if it was a business day, processed the next business day or two and that was it. Are they going into everyones returns and verifying every line on the w-2s or something before they ‘approve or deny’ a refund somehow? I notice this is the first year they are doing that and was wondering, because it is sure not as fast as years prior. What is new with the ‘approval’, are returns being audited as they process them or something? Is this a fancy word for ‘processing them’ etc? Reply
We e-filed February 18th and we are still pending. The bad news is that the college financial aid departments need completed returns by March 1st. I need to amend the return to reflect the correct number of dependents TT did not allow me to make those changes in the original. I can not wait the two weeks or so many have waited to go from pending to accepted. Can we re-do manually outside of TT while this is pending? Reply
Hi College Dad, You should not amend your original tax return while it is in pending status. You should not amend it unless it is accepted by the IRS or rejected. If accepted you can amend the original. If it is rejected you can go in and fix the tax return and resubmit it. A manually prepared tax return would have to be mailed in and could take 4 – 6 weeks to process. You also would not be able to resubmit a redone tax return through efile, because the IRS would show duplicate social security numbers have been filed. Hopefully you will receive IRS approval soon so you can amend your tax return. Thank you, Lisa Greene-Lewis Reply
Lisa – I would like you to know that I spoke with an IRS agent this morning. He stated that ALL returns filed before the 14th of FEB. including those coming from turbo tax that contained an 8863 – were rejected and had to process thru the error and resolution dept. he also stated that my return was not accepted until the 15th of Feb while TT told me 7am on the 14th. Thus the delays for people that filed electronically before the 14th – what bothers me is that you had to have been informed of this. It would have saved all of us alot of time and stress if you had explained the delay. Nobody, including TT had the updated forms before the 14th. Any filers that used TT or any other company used the incorrect form for 8863 and had to be manually corrected. My daughter filed ON the 14th with TT and already has her money. Bad business TT – you should have explained – in truth – this process and it would have made you appear much more trustworthy and informed.
I told you,they are just giving out canned, generic responses. They have nothing new to add to this conversation. We have helped each other more than the so-called “experts”
apgjr, I e-filed on February 2 and I am still in pending status. It will come soon I am sure. Many more people filed early this year. Reply
What is this new deal “refund approved’, return received, and so forth? In the past, I have always efiled one day, was accepted later that day, and if it was a business day, processed the next business day or two and that was it. Are they going into everyones returns and verifying every line on the w-2s or something before they ‘approve or deny’ a refund somehow? I notice this is the first year they are doing that and was wondering, because it is sure not as fast as years prior. Reply
Don’t know if this is true I heard on TV that their checking each return to see if the people have medical insurance if not they will be penalizied 2k for not taking out Obahma care.I filed 2/12 feds not accepted yet. hang in there. Steph Reply
Hi Stephanie, This is not true. You are not required to have health insurance until 2014 and the penalties will not be $2,000 in 2014. Please read more information here http://blog-turbotax-intuit-com-prelaunch.go-vip.net/2013/01/25/the-truth-about-healthcare-reform/ Thank you, Lisa Greene-Lewis
Well I just got off of the phone to IRS, actually spoke to a very helpful older lady who talked about her grand kids and such while waiting to look over my return. Apparently, TT sent it in on 1/27 knowing that they weren’t accepting returns with education credits on it until the 14th of February so it was rejected (I never knew this) and when I got the email from TT saying it was accepted on the 14th at 9:08 am well that was a bold faced lie because they didn’t accept my return until 2/18/2013. So instead of being 11 days since my return was accepted it has been only 7. She did tell me they are extremely backed up and that the WMR isn’t always accurate. And she said “I should” have my refund by March 11. I hope sharing this information helps some one.
It did – I called and got similar info. My return was not accepted on the 15th and because it had 8863 and I technically filed before the 14th – the forms needed to be corrected. My return had to go thru the “error and resolution” dept. It is now being processed and I should have it by 3/4/13. Amazing isnt it – TT did give us incorrect info and I had not been blaming them. Although I understand the process – I just wish they had explained all of this.
I filed my 2012 Federal Personnel Tax and it was received by Turbo Tax on Feb 17,2013, 7:31 AM PST. today is Feb 23 and I have received no notice from IRS that it has been excepted? What do I do know?? Reply
I used FreeTax USA they held my return until the morning of 14th Feb and I have a DD date for Feb 27. Everyone hang in their and you will receive your return. I know it has been a hassel but it’s not the IRS’s fault. Reply
Hey Thanks Shawna! But in my case I havent even gotten a notice the IRS has accepted my efile from TT so I think I am one step behind the general wave…. You are right the IRS got blindsided by congressional events this year. Reply
I have been pending since Jan. 30. I have yet to receive any thing stating mine have been accepted by the IRS either. Just that info would be great.
Submitted my Fed return on 2/6. Turbo Tax says my return is pending; however, the IRS never heard of me. Up until today I liked Turbo Tax. Not so sure now. I sure would like proof that the IRS has my return which I would have if I had mailed it. I have my state refund already. I’m not a happy camper and am a little worried. Reply
I filed on Feb 6, got receipt from TT saying stand by for IRS acceptance. NO WORD as of today feb 23. I have depreciation and education credits BUT those were supposed to be accepted starting feb 14 (happy Valentines day). Getting a bit concerned – anyone else in this boat or have info? Thanks!! Reply
I’m in the boat I filed on feb 2 and still pending. No edu dedication just own a house who knows Sent from my iPhone Reply
Well i wont see my return till the begining of april most likely had to file a Injured Spouse Allocation form to keep my return from being taken has anyone else filed this form and received any info
I am in the same boat. Mine has been pending since Jan. 30. Have not gotten any info from Turbo Tax at all. And i have also used the WMR, have called the 800 #. And the IRS have no info on me either. I would like some answers as well. Like have they been sent at all. I will not use TT again, for the simple fact there customer service is very much lacking in the service .
This is messed up! All of these people filed on the 14th of Feb? We filled on the 2nd of Feb and no word??????!!!!! Monday, time to begin calling TT and IRS! Never has our taxes taken this long to be accepted or processed! I am outraged! I have a daughter who’s marriage is IMPORTANT to me on March 25th!! I was planning on using our return for our daughters Weddings 2013! Reply
Mine was alos filed on 2nd with no reply, getting worried myself, however, state did go through. So I know that they at least submitted it. Hope we hear something soon, getting worried myself. Have house and auto air conditions out, summer is coming. Reply
My taxes were submitted Feb 13th. I have yet to receive accepted notification for my claim. What do I do or what can I do to get this moving? Reply
I am still in pending since e-file submitted on Feb 1st. My state e-file has been refunded 2 week ago. Is anyone know exactly what happen? Thanks in advance for your reply! Reply
Hi Tommy,TK,Karen, Sorry for the delay. The IRS has changed it’s refund processing time this tax season and announced that tax refunds would be processed within 21 days. Some of you also have questions about still being in pending status or not showing at all. Here are some IRS FAQs to answer your questions: http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions I hope you get your refunds soon and I hope these FAQs help answer your questions. Thank you, Lisa Greene-Lewis Reply
I never had a complaint about TT until now. My DDD date was scheduled for 2/25/13 it arrived on 2/22/13 but it was not in my account. Somehow the bank account information was placed with an account that was totally different now I’m praying that I get a check. I would like to talk to someone about this but do not know a number for TT. I paid 30 bucks for my direct deposit and didn’t get the service I paid for at no fault of my own I would like that money back. Reply
Hi Tasha, I’m not sure what happened. The IRS only deposits your tax refund in the account you indicated. You can look at your saved copy and look at the account number you indicated when asked what account you wanted your tax refund deposited in. If you need more help call our support http://turbotax.intuit.com/support/iq/Recommendations/Trying-to-Contact-Us-or-Reach-the-TurboTax-Support-Telephone-Number-/GEN12151.html I hope you get your refund soon. Thank you, Lisa Reply
I filed Feb 4, and am still pending, when checking IRS site it appears they have no knowledge of me. The state taxes are fine, wtf! Reply
OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all. Reply
Lucky you! WMR still says they have received my return and it is being processed. I can’t get through to any one on the phone and it’s so frustrating.
I too got a response on the IRS “where’s my refund” site of DD of Feb.27th. Anyone use the option to have tax fees deducted from return? Is TurboTax’s (Meta Bank) slow? Just wanted to have an idea if I wait for turn around from another bank. It could add a week or so to the refund.
@ cdawn. It should be at anytime now that they approve your refund. I can see within the past couple of days, the IRS has sped the process up a little. You should continue to check the system at least 3 times a day, because the system updates many times through out the day. If you find yourself still cant get answer, try to call back the IRS at 800-829-1040. Now the way I always get someone is, once the system ask you to make the proper selection in order to get the information you need, do not press the key option for getting information on your or individual taxes. Press the key option for lets say Business Taxes! Once you pass that point it will ask you for your next selection. At that point press the pound key, then it will say it doesnt recognize your selection and make another selection, then press the star key. It will tell you again it does not recognize your selection and will then transfer you to an agent. Tell them you called to get information on your personal income tax. They will then directly connect you with the correct department. It usually works for me quickly and I dont have to wait that long. I hope that works for you. If you select the option to get information on your personal taxes when you first call, it will only keeping giving you info from the automatic machine. So try it the other way. GOOD LUCK
Ok – so my refund status on the WMR still only shows “refund received”. I was accepted on the 14th after being in pending with TT for a while. I see a lot of people are getting DD dates. Anyone else still waiting. I am getting a little nervous as to why I have not been given a date as well. Reply
Mine was accepted on 2/14 at 6:14am and still says processing on the IRS wmr. I too am a little bit unnerved by all of this.
Hi Cdawncrane,Shooby, Debi, CB, Rae, Gerard, Sandy, Stephanie, Ray, Charles, and Steve, You are wondering why it is taking longer to process your tax returns. The IRS has extended processing times this tax season and announced that they would process tax returns within 21 days of acceptance. I know some of you are concerned that your tax return still shows as processing or not at all. Please see this IRS FAQ that will answer your questions about why you may be seeing this http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions As a reminder, once tax returns are sent electronically from TurboTax, we have no control over the date the IRS approves your tax returns and sends your tax refund. I hope these FAQs help you and you receive your tax return soon! Thank you, Lisa Greene-Lewis
I’m also pending since 2/2. Wondering how people who submitted after e are getting processed when the original message stated we would be first in line when processing was opened up to all filers.
im like you. I was accepted on the yet my still say being processed.i know a few ppl who has gotten dd dates for feb 27. im like ok when will i see a dd date.
Ok I tried giving the IRS a call today. I was able to speak to a representative but the only information she told me was that is was being “processed”. She kept saying she couldn’t access my account until it was “accepted” to give me a DD date. Reply
Does anyone who filed before the 14th with a 8863 form have a DD date yet? I’ve noticed in some other forums that some people have received one. Anyone here yet?? I still don’t.. Reply
ours were fIled on jan 25 and not accepted tIl feb 14. now our frIends that were accepted same day got theIrs back and we stIll have nothIng. we also fIled 1 week before them, how Is thIs processIng returns In order recIeved? makes no sence. Reply
Same here – I flied on 1/26/13 and was accepted on the 14th – still no DD date. My daughter filed on the afternoon of the 14th and has a DD of 2/25/13 – we both had education credits 8863.
Has anyone with form 4562 (depreciation/amortization) received their refund yet? I submitted mine on 1/31 and was on hold until 2/10 when the IRS started accepting this form. On where’s my refund, mine still shows received. I’m trying to hold off on calling for a status, so if anyone has information regarding their refund, please advise. Thanks, Gayle
It looks like the TT users who filed before the 14th aren’t getting processed in the order in which received. I don’t know if we’re at the end of the line or what. I was accepted as of 9:40am on 02/14 and still nothing
I filed Feb 8 and still am in pending – no DD date. IRS website states – “Starting Sunday, Feb. 10, the IRS will start processing tax returns that contain Form 4562, Depreciation and Amortization. And on Thursday, Feb. 14, the IRS plans to start processing Form 8863, Education Credits”
I completely agree. I filed early on the 5th of Feb. I have filed early for the past 15 years. I have never waited this long before. I check everyday if the IRS has any info on Wheres my refund? It always says theres no info on my account. I never see any orange bars and never recieved an email.I have no idea what the hold up is. I didnt even file an 8863 or any of the other ones hat require for it to be delayed. Help!! I may be homeless by the time this goes thru. That it self is a long story. Bottom line, I really need this money for me and my daughter. I am literally pulling my hair out.
Hi Bobbie, The IRS said this year they should process most tax returns within 21 days. Here are some FAQs that may help you http://www.irs.gov/Refunds/2013-Tax-Season-Refund-Frequently-Asked-Questions http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions I hope you receive your tax refund soon! Thank you, Lisa Greene-Lewis
@apgjr…I asked a question for info. No one was complaining. We are trying to gather information on our own because NO ONE has provided us with any real information besides wait 21 days and see. Reply
hey princess, i was accepted 2/14 at 9:20 am as well, I had ed credit too. I was finally able to order transcripts this morning at 6. I finally called and spoke to someone who was willing to look me up. so, I have a ddd for 2/27. is what she told me so hang in there! and no updates are showing on refund sites or on the phone!
There are no updates on the wmr site or on the refund hotline. which is not surprising from the comments read. nothing is updating. I will tell you I have seen many getting progress within the last 2 days I was persistant and kept calling untill I was lucky enough to get a nice person willing to help. I told them I needed my refund for school and I needed transcripts to file my fafsa and she put me on hold and looked up my file. not all people are recieving updates! definetely not me I was left in the dark!
May I ask what number u are calling for the IRS because when I call both number I get an automated system and im getting very mad cuz I do want to talk to someone. It keeps telling me they have no information for me or I have entered it wrong.
@Melissa…Thanks for the info! Wow. I’m so glad for you! It’s encouraging to hear that people are actually getting their refunds processed. I think I will try calling and just having a rep look at my information because my WMR status has not changed. Nell also commented that she too received her DD date and refund and WMR was not updated with the correct information.
OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all.
@apgjr…I asked a question for info. No one was complaining. We are trying to gather information on our own because NO ONE has provided us with any real information besides wait 21 days and see. Hopefully you and everyone else gets their refund soon Reply
I did efile on the 14 with that form and I talked with IRS today and they said I should receive deposit on the February 27th. Reply
I finally got through to the IRS to find out what was up with my return. Of course Turbo Tax messed it up and it was put on hold. The IRS has fixed it and I am suppose to have my refund on 2/28. I guess that I will see. The lady I talked to at the IRS was the friendliest. She put me on hold and checked my return then looked at why it was on hold and told me that it had been fixed yesterday. I look forwward to the 28th and to see if I get my refund.
Paul, can I ask you why you blame it on turbo tax. I have been doing my own taxes for years, and to my knowledge tax software responds to input produces output. Just asking
Ok. Here is what the IRS told me. I filed my tax return on January 12th because the ads for Turbo Tax said that all forms were available but no returns would be submitted until January 30th. Now that the IRS has processed my return the forms that Turbo Tax used for my returns had incorrect dollar amounts for Child Tax Credit and EIC which the IRS fixed. So I put correct figures onto a page that had age that was NOT updated.
OK guys my status just changed from accepted to approved with a DD date of Feb 27 and if it is not credited by March 4, it says I should call them. It looks as if everyone who was accepted on the 14 should be getting theirs around that time from 27 or 28 maybe earlier. Hope it works out well for us all.
I have my due date .. It suppose to be on Feb.25,I hope there not lying cause I filed Jan.26 and they didn’t approve it until Feb 14
Princess – do you have a DD yet. I am still waiting and only show refund received on the WMR site. I was accepted the 14th with education credits. Reply
Mine was not accepted until Feb.14 and I just talked to someone @ IRS who told me my 21 days will be the 28th and to keep checking the where is my refund website. Like most people, I have bills to pay and I am tired of waiting and tired of checking.
Princess – my daughter got her money in her account 1/23/13 and her dd date was for 1/25/13. I filed her taxes on the afternoon of the 14th. She also had an 8863. I still remain as “received” on the WMR site with no deposit date. Reply
Mine is being held because of form 8582 that TT threw in there abd I dont even own a home much less a rental property. Very frustrating, and I WILL NOT be using TT again next year. Ive used them for over 5 years now and have never had a problem. Reply
If this form 8582 is in your return, it is because of the information that you entered on your return. I think it is sad that you used this product for five years and now it worthless to you. Reply
Yes it is worthless because when i call they offered me no help except to pay for my next years return fees. I pay for them every year, because i dont feel comfortable dping them for free. When i called she just said it was because of my student loans holding it back. When i called the irs and asked him, he told me that student loans were not counted toward the educatio credit. So i called TT again and all she could say was how the irs blames it on tax preparers and makes them look bad when its their fault, not TT. Im sorry but thats not help at all. She had nothing more to say and saod she couldnt help me.
Would you happen to know what that form is for? Because i sure dont. My husband got paid for a job and we used or cell phone bill and internet bill as a deduction. Would this be why? And like i said before, we do not own any property. I looked up that form and its used for rental properties. And on another note. I did mine on 01/31/13 and it hasnt even been sent over to the irs ever. TT still has it.
Lajuana; You are totally wrong. Sorry. Form 8582 is added to some persons forms completely out of the blue, for no reason whatsoever. This was definitely a software glitch that will cost Turbotax big time in future subscribers. However, recently, they put out a software update that FIXED that glitch. I re-ran my return with NO CHANGES and it came out WITHOUT form 8582, so current filers wont be affected by this, unless they actually NEED a form 8582. All the people affected, including myself, will be dropping Turbotax. Not because of the software glitch, (stuff happens), but because they are trying to blame the IRS for the delays. And…they are not providing any support for this.
Congrats DCL – I am still stuck in ‘refund received” on the IRS site. Paul – really hope you get your money on or before the 28th!!! Let us know
@Paul Scribner…Yay!! You have waited a loooong time. I’m happy for you. I think I will try calling the IRS on Monday as I was unable to contact them today. Reply
C.C, if you check WMR, the status bar says return received, and you look further down and it says ” We have received your tax return and it is being processed…..” Then IRS has it. When they have completed it, your status bar will move to Return Approved, and you will have a DD date at the bottom. Will: Just as i said earlier, There is no order, they are just processing as they come. TT stated we would be first in line.. Lajuana: if you only knew the half of it. If it was an irs issue, everyone would be having this issue!!.. Everyone isnt! Just TT users! Darren: You need to call IRS, 22 days on pending.!!! Sh*$!!!! Reply
People who filed with H & R block is having same issues, I just went on a blog for them and people are upset too. Here is one of them.”Any word on the 8863 education credit form? My return got delayed but shows “processing” for quite some time now on IRS website. Just curious if this means they finally started processing these forms or not. All I can seem to find is that these forms would be processed sometime in mid-Feb. Well it’s mid Feb Best wishes and thanks for any help” IRS dropped the ball not the software companies. I stand by that. Reply
Just got off the phone once again with IRS. I swear some of the chicks in there be so damn ghetto. I was on hold all of 20 min, when someone finally picked up, she didn’t know that here phone had picked up the caller. As Im there continuing to scream HELLO, HELLO, these chicks on the back ground gossip telling the other “Girl these people are crazy, one man calling asking for his refund. Hell I don’t know. He was talking about he about to lose his house etc…” I mean why are they sitting on their asses there gossiping about people instead of getting this shit handle quickly. These are people lives we’re talking. But anyway once she got on I went off, and explained her my input esp on the correct form that are suppose to be used. She replied it doesn’t really matter if these taxpreparer’s used the correct for or not, once it comes into the irs they have the forms already.So once it comes there the information automatically generates to the proper forms. As far as paper filers, once the papers taxes come in and if their not on the correct forms, then they have to manually input the correct forms. So regardless they will have the correct items needed. I asked her why is it that some people who filed later than others are getting theirs back faster than people who filed earlier. She then stated that the returns are handle in no particular order and the however the system pulls and generates the taxes are just how they are handled. So you still have to wait the 21 days. Then she had the nerve to say ” We all in the same boat. We that work here at the IRS are tax payers too. We still waiting on our taxes!” I’ m like ok and that you, but we as tax payers also have the right to know what the hell is going on and where’s our damn money!! Reply
So my return notification email says it was accepted on the 14th and on the “Where’s My Refund” website it says they have received my return and are processing it. I also opted for Direct Deposit. I received my CA tax refund this morning. Where is everyone getting info about the date when they will receive their return? Reply
Hi Cynthia, Just as of this morning I received a DD date of the 27th. Mine was held up due to education credits. Yours will probably get processed by this weekend’s end hopefully.
Thanks CC – I sure hope so. I have become ridiculously obsessed with this whole thing and that in itself is annoying. I will do my best to wait until Monday and check the WMR site – Cindy
I can complete understand the frustration. This accepting/ processing delay is completely ridiculous. This is the longest I have ever waited on a refund. I have been e-filing since 2009 and I have always gotten my refund no later than the 7th day with no problem. I feel for the people who have been waiting since January.
Please look into h&r block. Everything went as it should; but today is 21 days and hasn’t shown the timeline that initially was there and sorry to say, no progress. There was a jackass on here defaming classes of people, and what not earlier in the blogs. It doesn’t matter what class, how you handle your personal finances and none of his freaking business. I felt like giving a comment. But I wasn’t here to entertained his ranting. Blah blah blah Mine is Still saying Processing. I do want to say that this is the fault of TT in regards to the IRS’s back log. They (IRS) should “Under promise & over deliver”. They established the e-file; not TT, nor H&R. However, I do believe the tax preparer you used should have provided a pop up or what not. If you try not to expect, you won’t be disappointed. Can’t say that for myself. It’s hard to not check it daily since they update statuses overnight. Reply
Still pending since 2/15.I know it doesn’t seem like that long but it states up to 48 hours.Both my sons were accepted within an hour.Somethings going on that just doesn’t seem right. Reply
I efiled on Jan. 26th. Today is Feb. 21. My status is still PENDING. The IRS has recieved nothing. This is not the quality of Turbo Tax that I was accustomed to enjoying. I think I could have obtained faster service elswhere. Reply
I filed on the 29th on jan. The same for me, its still pending, I don’t know if its turbo tax or the irs, Or congress that messed this all up, seems certain forms are waiting, My problem is turbo tax filed a wrong form which puts me waiting til irs gets to those forms. Reply
This is crazy I don’t have a education tax just own my house for the last 10 years. Don’t know what could be the holdup on mine? Did them feb 2 and still shows pending Sent from my iPhone
so here is some hope i had education credits mine was accepted on the 14th and i have a dd of 2/25 Reply
Upset – I also was finally accepted on the 14th after being in pending since the 26th of Jan – no DD as of yet. However, I filed my daughters on the afternoon of the 14th and she has a DD of 2/25/13. Obviously there is no order but progress is being made.
Good News!!! Okay, lemme help everyone out.. Since i been with yall since day one in here. For 1 There is no dam order. They just processing as they are going. Mine hasnt yet been processed, but my friends are, And they filed after me Also, a guy and his wife filed 15 mins after each other, Man getting his money on the 25th, nothing back from her. She is in the waiting game like me I dont know who what and why all this havoc, but im a lil settled, it seems im starting to see the light down this little tunnel. Im praying to God, yall get good news as well.! So remember, there isnt an order, TT just said what they want to. But stuff is getting processed finnally.! SMH, im still not using turbotax next year! Reply
I am still waiting for my return with form 8863. Why blame a software company for IRS foolishness. I will use TT because it is not their fault that IRS is having issues. Turbo Tax is a software to prepare taxes, and have nothing to do with IRS accepting them. Reply
Everyone needs to check the where’s my refund website.. I just did and my refund date says Feb 25 and they just approved it on Feb 14th so don’t give up everyone.. How you have the same blessing that I just had.. Have a great day the wait is finally over!!!!! Yea..
Yah. Lajuauna: TT should not have false advertisement for saying FAST REFUNDS to lure dopes like us. I have to wait over 21+ days for mine, and been accepted. I am better off old school mailing mine next year. I still wait the same amount of time of electronic file 21 days. Besides, its free. TT is getting sued for false Advertisement.
TT is a great program. I have been using it since 07 and have never had a problem EVER and I have a lot of forms that have to be filed. Big brother don’t have to tell anyone how they do their business, why BECAUSE THEY ARE BIG BROTHER. So just sit back and chillax, your refund will be here in good time. Look at it like found money, don’t spend it before you have it. Conduct your business and when the refund comes, WONDERFUL. In the mean time keep putting one foot in front of the other. Peace.
I’m still confused as to why people who submitted their returns using the same forms have been processed and have direct deposit dates within 2-3 business days after the return was received. Mine is still in processing. Nell commented that hers was resubmitted on 02/14 and she got her return yesterday. I don’t know what is going on. Does anybody have a number that you can speak with a live IRS agent at?? Reply
I did get mines yesterday, those that have the DD for the 25th will get, my DD was the 25th when I looked this morning, my bank just don’t hold the funds so as soon as they got they released them. They system shouldn’t have opened up until the 31st, and those whom had the forms that were put on hold should’ve been told the real deal.
Same here. Mine was pending with TT since 1/26/13 and was accepted by the IRS on the 14th – it only shows received on the WMR site. My daughter’s was filed later in the day on the 14th and her DD is 2/25/13 – we both have the 8863 education credits. Reply
My return has now been PENDING at TT for 22 days. I have now of the weirdo deductions that are causing delays. How is this possible?????? dt
I filed January 28 and finally got accepted on Feb 14. Also I filed my son’s girlfriends on the 29th and hers was finally accepted on the 14th as well. Her DD date is the 25th.
I have a friend that filed her taxes through H&R block and she had education credits also and she still doesn’t have her refund yet either so I don’t believe it has anything to do with how you submitted your taxes. it has to do with how your taxes are being processed. When have you ever known the government to do exactly WHAT you want them to do, WHEN you want them to do it. they move at their own pace. you will get your money… it is coming. but i think you all are blaming the wrong people. Reply
I know the feeling cause I file with Efile on 2/21/13 got accepted 2/23/13/ , wheres my refund gave me an earliest direct deposit date of 3/1/13 & no later date 3/15/13. Well today is 3/29/13 still no direct deposit . This is taking to long , I need my money I got things to do. Now maybe things will get to rolling for IRS . Cause the 15 th of April is right around the corner, Father God Please answer my Prayer, Reply
Submitted on 2-2. Still pending. Held hostage. Wish I had gone with H & R again! Daughter and BFF filed day before. Both got refunds within a week. UGH Reply
Without a doubt, this is not TT fault. This is our government at work. Think of the $$ of interest they pick up each day on our money. I love this country, hate NYS. Paying tax on a refund that you already were tax on? Looks like the MOB does run this state. I wonder what the VIG is? Can’t wait for Obama care -oh boy.. 3rd world country here I come. Reply
Clearly a TT issue, should have been honest and not instruct us to submit the return because of unknown consequent. No it was more important to get paid or fear of someone leaving the site because you couldn’t submit. TT lured.us to believe everything was fine. Now my return is hostage, can’t do it over again, can’t go to another service. My $ is in the hands of unresponsive, now untrustworthy org. I’m so frustrated and have wasted so much time. Just allow me to have my information back and I will go away after 12 years of customer locality. It s clear what the corp goal has been, funny guy under the sink. Short term gain. I hope in a few years TT returns to core values Reply
sad thing is i took up for tt and said it was all irs, and well majority of it was or so i thought until i got or tried to get info from tt twice i was told “we have no information for you or even help to give” we are just a software company. and that is all you purchased beyond that go to irs, i said really and saved my chats with them i said your promise on tv and here says help all the way.. hmmmm i could get no information from them and i file and accepted on jan 26th.now its a waiting game i guess is all i can do.! I wont use them again, i even turned those rude chats into a supervisor was told none available then emailed them no response, they may not be responsible for all delays, but they are wrong for not giving out correct info! or helping! Reply
Mark I agree with you, we meaning everyone that simply gave TT their money and depended on them to file the e-file, should have been told the TRUTH. It is really simply TT tells us the truth and then we can trust them for our 2013 taxes. I will NEVER use this software again, it is too to much. Reply
I filed my taxes on 1/17/13 with TT and my return was accepted by IRS on 1/24. I was then informed a week later that because my taxes contained 8863 form, it would not be processed until 2/14. I checked the WMR IRS site and it said will be processed within 21 days. That was on 2/7. It now says “still processing” and I have not been given a refund date. I feel that TT was not up front and honest with these delays. They stated that if you did your taxes early, they would be first in line to be processed. Now because they were “too” early, they are being flagged and put into an error folder???? Like everyone else here, I count on my refund to help with bills, etc…I just feel so misinformed by TT. I would have just waited until 2/14 to file and probably would have received it by now. So frustrated!!! Reply
Hello Everyone Here is some information if you filled with the 8863 on the 14th your return is going to process without any problem. If you filled before the 14th there is going to be a delay with the IRS because your forms where flagged. They were flagged because it was submitted before the new form was updated and put into what you call an error folder. They are in the process of lifting the error but it’s going to take a little longer. If you filed but had to resubmit on the 14th you should still be ok, and process regularly. This information was giving by the IRS Reply
I must be missing something, I filled with the 8863 form. I was under the impression that on the 14 of February my return would be submitted to the IRS with the correct form. I was told that IRS was not excepting returns until the 14 with the form 8863. Why would the form be flagged if they didnot except until Feb. 14 Reply
All those filed before the 14th have to be updated to the new form, they were flagged with an error because the old form was used. Updating those that were filled before the 14th is taking a liitle time. That’s why there is the delay. My friend was told everyone should have there funds within 1 to 2 weeks if not you should call in.
I dont think this is completely accurate. If you filed with TT before Feb14 it shouldnt be delayed. Say you filed Jan 25. IRS would not start to processing until Jan 30. They recommended that you file just so your refund could get in line, so that by the time Feb 14 did role around they wound just accept them and get them out in the order they came in line in. I filed on Jan 30 and mine was accepted for processing on Feb 14
This is So phucked up!! .. Okay people from TurboTax, Speak up on this, Verify it, We shouldnt have to do the work. Hell, i know yall reading this stuff. Someone needs to comment, and i meant comment fast before i start feeding this thread to CNN! You got everyone flagged?? Yall are ridiculos.. And yet you make commercials dissing HnR Block. Yall Suck! Reply
All we can do is watch and wait, there is no way to speed up the process it sucks but there is nothing we can do. They are saying 1 to 2 weeks with the hopes it won’t take that long.
so wait it said your return has been received and is still processing this morning and now you have your refund? did you submit your taxes before the 14th too?
I dont know when we are going to get our refund but when we all do, I will not use this software again, after 7 years of service, I will be back with H and R block.
Yes I had the 8863. The lady that did my taxes did them on the 31st my state went through fine got that a week later. They wouldn’t take my federal so on the 14th she resubmitted it. I got it tonight not expecting because this morning on the IRS site it just said received.
so i called them and they told me my dd was the 26th is it possible to get mine tomorrow or before that date because that would be great.
If the IRS told you the 26th then you will have it then – it is possible that it may be sooner. My boyfriend was told 2/4/13 and he got it on 2/1/13
I’ve been in pending with the IRS since feb 2 I don’t have any education taxes just own a house what could be my issue? Sent from my iPhone
@ apgjr Did you just buy ur house or file anything regarding your home, Because the home credit had provisions also
No I have own the house for 10 years so this is a first for me to ever have to wait this long. Sent from my iPhone
You might want to give them a call then and speak to an agent. (800) 829-1040. I called earlier and I asked her why is it that some people who filed later than others are getting theirs back faster than people who filed earlier. She then stated that the returns are handle in no particular order and the however the system pulls and generates the taxes are just how they are handled. So you still have to wait the 21 days. Then she had the nerve to say ” We all in the same boat. We that work here at the IRS are tax payers too. We still waiting on our taxes!” I’ m like ok and that you, but we as tax payers also have the right to know what the hell is going on and where’s our damn money!!
correction: processing time could take up to 21 before u get ur taxes, but they said 9 out of 10 times they get the taxes back by the 10 day! BS so far to me.
This is insane. I wanted my return back on 01/28/13. Couldn’t get it. I was forced to have my information held by TT only to have it sent in with the wrong documents. Please tell me this is not correct… Reply
I filed a form 4562, continued from last year…and efiled on 2/10/13. The last update I read was that they had already started processing those forms but my forms are still “pending”. I am way beyond frustrated, disgusted, and have no more patience. Kindly tell me what the freak is going on. Reply
Thanks. I think this is me. We filed Feb 4th with education credits. So far I don’t even have an email saying it was accepted. frustrating. Reply
My return has said “Processing” since 02/14/13 at 9:40am. It has never taken this long to be completed before. Is there something wrong?? Reply
I see alot of peeps saying that they called the IRS and they are waiting on TT to send the forms over, Hmmmmmm. TT is really going pay for their mistakes, I myself am going back to H&R Block next year !!!! Whos with me? Reply
TT still says pending since 2/2, yes there is an education credit, which is a mute point now. I’ve been 12 years with TT personally, although I use Taxact for family. Doubtful the truth will be ever told. But customer service dropped the ball. There is no clear direction, no one on one assistiance, information coming from a Blog? tell me that makes sense. TT blew it. They really pushed the Marketing though, TT does represent the unmanged customer service experienced in other Intuit products. In time, the bottom line will feel the affect of unhappy consumers. I know I’m fed up. Reply
T SAD,: did you use the form 8863? If so, your 21 days start over!. It started over on the Feb. 14. smh… I just wanna cry every time i think about it Reply
i am in the same boat as you T SAD I am at 21 days, with a simple 1040EZ form I have never waited this long last year I had my money DD on the 8th day after I was accepted.
Damn, that is jacked up. Theres no excuse for that one!, Yall called IRS to see what the delay is? If i were yall, id call them so you can hear it from the horses mouth why your return is held longer than 21 days!
I filed on 1/31 with forms: 1099-MISC W-2 1099-R 1098-E Please if any of these have slowed my return down I would really like to know. Because on the 14th my husband called the IRS and was told that TT hasnt sent it over yet and thats what they were waiting on. But why is it that today it still shows the following? 2012 Federal Personal TurboTax Electronic Postmark: January 31, 2013 04:41 PM PST Status: Pending What this means: It takes the IRS about 24 to 48 hours to process efiled returns. During that time, they are considered “pending.” Next step: Come back here later (we suggest waiting 24 hours), or check your email. We’ll notify you as soon as your return has been accepted. I too did not get anything about any type of delay until “After” I filed. And even til this day i have not received an email or anything in the mail about my return. Some real help would be greatly appreciated. And yes i have looked all over the IRS website and all I see is that they atarted exepting education on the 14th. Well why wouldnt TT have sent it over on the 14th? Any help would be greatly appreciated. Reply
I just got off the phone with the IRS and he told me that what I filed had nothing to do with any hold-ups. He said tio contact TT and ask them why they havent sent it over. He said that they are waiting for it! Im on the phone with TT now. I will let you know what they say. Reply
smmfh @ TT. This whole process is the worst I’ve ever experienced from anyone! Its alright though. Net year, im going with taxact. ANYONE on here with the 8863 have their DD date yet? or even their money???
The IRS is accepting all returns as of 2/14/13 according to IRS officials I contacted. Also, I contacted my congressman who contacted the IRS he states the IRS is accepting all returns, no matter what forms were filed with the return. TT has a problem as no other tax software has this problem. So ‘fess up TT and tell your customers the truth before you lose all customers. Reply
Hi Mike, Sorry. Did you read this IRS announcement that they issued? http://www.irs.gov/uac/Newsroom/List-of-IRS-forms-that-1040-filers-can-begin-filing-in-late-February-or-into-March-2013 As soon as we receive any updates from the IRS we will post them on the blog. What form do you have that you are being told is held up? Thank you, Lisa Greene-Lewis
So apparently i dont have an 8863, i have an 8562 or whatever.the lady said it wont go to processing until march. Wtf. If tt has the updatesdates than why werent we notified of the same thing. I found out it was delayed because i went back into my return and thats when it told me. And, this was after tt knew of the delay from the irs. So tt gave me next years for free but i doubt i go back. Tt hasnt been helpful to me or anyone else by the looks of it. So now i have to wait longer for a form that i have no clue what its for! Reply
Question, Anyone on here who used the 8863 got an official DD date yet? Has anyone made it to the processed status yet? Im only asking because everyone i know is still in ACCEPTED status, no DD date for no one. Reply
Romeo, I was wondering the EXACT SAME THING! I filed 8863 and was accepted the 14th but has not moved to APPROVED or given a dd date yet! Also my sister filed a regular return with no extra forms around the 1st of feb (after the irs was up and running) and her status remains in accepted status with no dd date. I am sure the are bogged down by all the returns that were sent in all at once. Getting discouraged! Reply
I’m just like you…accepted but not processed… no date..state was accepted on the 14th and says to expect direct deposit within 7 days. BTW, I used Tax Act..we are in the same boat.. Reply
Nope. No DD date. No refund. Nothing. WMR shows “processing” and no updated info. It’s been like that since 02/14/13 at 9:40am. Reply
I just called the IRS refund status line at 1-800-829-1954 and received a message stating due to technical difficulties they could not answer my call. End of call.
My refund was accepted on Feb. 14, and on turbos my refund date says before March 6, and then it also said the earliest before Feb.24th .. I hope it’s right because I need my funds ASAP and I talked to turbow they said that my refund was with the IRS and its accepted I’m just waiting on the funds to be deposited and I’m like thanks for telling me something that I already knew.. I also talked to the IRS and they said its 21 days after it was accepted on the 14th and I think that’s some bs too because I filled on the 26 of Jan. said to keep checking and it might still say processed but my fu des might be deposits before then
Romeo, I logged on this a.m. And have a DD date of 2/25! So excited! Finally! Good luck to you! Reply
My daughter has a DD date of 2/25/13 Romeo – she had a 8863 but did not file until the afternoon of the 14th. I filed with TT on 1/26/13 and was accepted from the IRS on the 14th. I do not have a date yet but she does – so I guess it has no order. This was as of today. Reply
My return status has been “pending” since February 9th. I know that is not a terribly long time, but everything I see says 24-72 hours. I had an education credit, but those began being accepted on the 14th, right? Just wondering what to expect now. Reply
I filed our taxes on 01/31- they have yet to be accepted. I have education, depreciation and mortgage interest credits. Does anyone know when my taxes may be accepted??? I did a friend’s taxes and she had education and mortgage interest credits- they have been accepted and she should be getting her refund anytime. Any information would be greatly appreciated!!!! Reply
Hi christy, I filed on Jan 27th using the mortgage interest credit 8396 and mine is still pending as of today. The education and depreciation forms are being accepted as of 2/14 but now you have to wait on the mortgage interest which I’m being told wont start processing until the first week of March…extremely frustrating Reply
Yes, you will have to wait until the first week of march according to information from this link http://www.irs.gov/uac/Newsroom/List-of-IRS-forms-that-1040-filers-can-begin-filing-in-late-February-or-into-March-2013 I know a lot people blame TT, but I blame the IRS for this dreadful experience this year.
I spoke to IRS In person myself yesterday. They have been acceptIng sInce Jan 30th, all these hold ups are TT. That came dIrectly from IRS agent.
That is not true that link that I shared came from IRS Website. I think that it is aweful that no one wants take ownership. If IRS excepted your return then it is in their ball park not TT. I gave you that link so you could see for yourself what IRS said about that form.
I completed both tax returns with TT on 02-07. Status has been “pending” since then. Live Chat – REALLY??? There is no one at the helm. Once the returns are completed, customer service (what little there was) goes away entirely. I have absolutely no evidence that my returns were actually transmitted. This is definitely my last year with TT. Reply
I filed my federal on Friday 2-15 at 5:00 in the evening. After I filed I received an email stating “Your federal return is lined up for processing The IRS is not ready to accept tax returns that have certain deductions or credits in them – like yours. Your return will be automatically sent to the IRS as soon as they’re ready to process it. This is a nationwide delay for all returns like yours – no matter who prepares them.” I thought that they were accepting returns with education credits as of the 15th? I still haven’t been accepted. Should I be worried? Reply
I have had no information on my refund for about a week now. It states on the WMR website that it is still processing and a date will be available when it can. It did show as accepted but I have heard nothing else and have received nothing else from turbo tax stating anything. I did have the education credits and mine was accepted on the 25th of Jan. and I know that it had to wait until the 14th but I have gotten no other information from anyone. Is any other person getting this and what should I do? Should I contact the IRS or TT because my 21 days will be up on the 19th of Feb. Any suggestions anyone? Reply
Theresa – curious if you have a DD date yet or has your status changed on the WMR site as of yet? Reply
Theresa – did you here anything on your status. I called the IRS today and they told me I have no DD date as of yet – still being processed. We have similar situations – I filed on the 26th of Jan. – accepted the 14th of Feb. with 8863 education credits. So…hopefully soon we will get a date. Reply
ok so now my WMR status went for recieved on the graph – to no information available. Any experience with that anyone? Reply
Mine is doing the same thing since Saturday 16th and I checked this morning same thing, no colored bar, I was able to order return transcripts on the 15th? Reply
Mine disappeared too…for a few days…went from processing lit ip…to no graph and just a statement saying was in processing and would list a deposit date when available……when it updated over night last night…it came back with accepted and a deposit date. Reply
Mine was going back and forth like that until the 14th and since the 14 is has been on the “your return is still being processed and you will recieve a refund date when available” message. My return has been at the IRS since January 30th (I was one of the test ones) and not counting today my 21 days will be on 2/20/2013. Cynthia when did you file your return and when was it accepted? Reply
Hello, did you file a 1040EZ, I was accepted in 1/27/13 and I know I have to count from the 30th but WMR now states, your tax refund is being processed, a refund date will be provided when available since the 16th, what is going on???
Hi Paul – just wanted to update you. My return is still showing received on the IRS graph. I filed my daughter’s return with 8863 late in the day on the 14th and she shows a DD date on the WMR of 2/25/13. Do you have a date or your money yet? This is as of today.
Paul – I wanted to let you know my daughter got her money DD in her bank yesterday – her date on the WMR was for 2/25/13. Oddly enough, I did not file her taxes until the afternoon of the 14th. My status is still “received” on the WMR site. I filed on the 26th of Jan and was processed thru on the 14th. Can you believe it? She also had 8863 form. She is the first person that I am aware of with an 8863 that actually has their money. It happened late this afternoon (2/23/13) Happy for her but confused about mine.
Cynthia, Hey you need to do the same thing that I did. I called the IRS at 180082910 n hit en 0 then 0 then it will put u through. When the person comes on the line you tell them that “your return was accept3ed on Feb. 14th and is showing nothing on WMR” and they will put u through to somebody. You will have to wait awhile on the phone but once they answer you tell them the same thing about no info on WMR and you would like for them to check and see where your return is and such. It worked for me. I have heard that like me mistakes weree made on returns filed too early through TurboTax and those returns were pulled fixed and put back in. I think that it is worth the wait to find out.
Hey Paul – I did call the IRS today and I still have no DD date. They told me it is being processed – but that there are no flags or anything on it – just normal processing I guess. I just hope it moves soon. Thanks for your help and good luck with your refund. I hope you get it sooner than expected.
ID have to say what hapened to this company last year was the top this year the bottom. all ive heard is people complaining about TT last year was great but this year half the stuff we could skip it wouldnt let us and screwed us in the end Reply
evening all well the question i have is i have a form 8582 but i deleted it off before i sent it in. when i done my taxes it wouldnt let me go anyfourther until i done it. It has no bearing on my refund it was 0 but even though i deleted it when i done a final walk through it sent it in any ways now i have to waight till after march this is a crock of shit. TT needs new scripters and coders if they cant do there job right Reply
Hi what is going on with my return I filed the 19th of January got accepted but the irs.gov says still processing do I need to redo my taxes if i have a education credit or do they just reprocess my forms on the 14th of february and when wilI we hear from them Reply
Hi Chassidy – There is a major delay still ongoing with returns containing Form 8863 (Education Credits). This link has the details. –Christopher http://turbotax.intuit.com/support/go/GEN83271 Reply
@TurboTaxChristopherT The link you provided contained no information regarding a “major delay” with processing the 8863 form after 02/14/13. It was the same information that was updated as of 02/14 saying to wait 24-72 hours for acceptance. What about after that??
f your return continues to say “Pending” on the IRS website, then you may want to speak to one of our agents to see why there your return is still held up. You can learn how to contact us at this link: http://turbotax.intuit.com/support/go/GEN12151
Hi Chassidy & Princess — It’s been a few a days now and the IRS seems to be making good progress on processing these returns. So perhaps “major delay” is no longer accurate. In any case, if your return continue to say “Pending” on the IRS website, then you may want to speak to one of our agents to see why there your return is still held up. You can learn how to contact us at this link: http://turbotax.intuit.com/support/go/GEN12151 Reply
Still Pending from Feb2, yes there was an education credit application. IRS indication is no electronic return, TT has no answer, Customer service no help. Says it is delayed with IRS. Dont know what to do. Please HELP Reply
I have sent my return two times and it says rejected, I have went back over it and there is nothing wrong with it. Please tell me what I need to do. It keeps giving me a code 0092 TIN Reply
Hi Daphne – Due to the type of issue you have, it will be better for you to speak to an agent over the phone. Please click on this link for instructions on how to contact us: http://turbotax.intuit.com/support/go/GEN12151 –Christopher Reply
still pending. any idea when they will start processing complicated returns??? google search says mid feb to late feb. even possibly march…. anybody??? lisa??? pam??? luke???bill??? anybody… Reply
Hi! Among the forms still delayed are Forms 4562, 5695, 8834, 8582, 8911 and 8936. You can find the latest information about IRS delays at this link: http://turbotax.intuit.com/support/go/GEN85071 –Christopher Reply